Salon Policies

All salon policies are subject to change at the discretion of The Dirty Blonde Salon.

Healthy Hair Promise

Keeping your hair happy, healthy, and on your head is my #1 priority. We will discuss realistic expectations prior to beginning any service, and I will keep you informed throughout the whole process. If at any point during your service I feel that the integrity of your hair may become compromised I will immediately discuss other options with you. Please trust that I want to get you to your goal, and I want your hair to be soft, beautiful, and manageable while I get you there! Thank you for your trust.

Cancellation/Rescheduling

Cancellations/rescheduling accepted up to 48 hours before the scheduled service.

**Life is unpredictable sometimes; I am well aware of that and I'm not cold-hearted. Certain circumstances are exempt from the policy, but you must reach out and let me know what the circumstance is so that I can let you know if it qualifies.

Within 48 hours of the service, cancellations/reschedules will be charged 50% of the scheduled cost. A non-refundable deposit of 75% of the scheduled service will be required for any person having multiple cancellation/reschedules/no-shows.

 

Tardiness

Please contact me immediately if you are going to be late to your appointment. Your appointment may need to be rescheduled if you are more than 15 minutes late. My cancellation/reschedule policy will apply.

Adjustment Policy

You loving your hair when you style it at home is our goal! If there is anything you aren’t loving please get in touch with us within 7 days so we can make an adjustment for you. 

Return/Refund Policy

I do not offer returns or refunds on services or retail products. If you take a product home and don’t love it please bring it back to the salon within 2 weeks for an exchange of equal value.

 

***By signing at the botton of this form you agree, understand & conscent to this policy***