ICTNWK612 Plan and manage troubleshooting integrated IP networks

The assessment tasks for ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks are included in this Student Assessment Tasks booklet and outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Gamma College Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.

To be assessed as competent for this unit, you must complete all of the assessment tasks
satisfactorily.

 Assessment plan 
• Assessment Task 1: Knowledge questions – You must answer all questions correctly.
• Assessment Task 2: IP Networks Project – You must work through a range of activities and complete aproject portfolio.

Refer to your learner portal for feedback on your assessment tasks
You are to keep a copy of your assessment answers in case of submission error

Icons
Icons are used in task instructions to indicate three of the common stages within the task.
 This icon indicates that you will need to meet with your assessor (and possibly  other students) to complete a meeting or role play.
This icon indicates that you will need to communicate via email or send documents to via email.
This icon indicates that the you will need to submit an item of evidence.
This icon indicates all other stages during the task, which may include research,
developing documents, brainstorming ideas and so on.

Additional resources
You will be provided with the following resources before you begin each assessment task.
Assessment Task 2:
• Troubleshooting and Monitoring Plan Template
• Test Report Template

Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement

Assessment Task 1: Knowledge Questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
• review the advice to students regarding answering knowledge questions in the Gamma Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

Assessment information

Information about how you should complete this assessment can be found in Appendix
A of the Gamma Student User Guide. Refer to the appendix for information on:

• where this task should be completed

• the maximum time allowed for completing this assessment task

• whether or not this task is open-book.

Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.

Assessment Task 1

Provide answers to all of the questions below:

1. Complete the following table with advanced network solutions to network performance and reliability issues.

 

2. Complete the following table by explaining configuration, verification and troubleshooting procedures relevant to the items referred to.

10. Complete the following table relating to network diagnostic:

Assessment Task 1 Cover Sheet

Student declaration

Task summary
You are required to plan, manage and implement troubleshooting and monitoring strategies to
ensure the ongoing performance and reliability of the network of your RTO.
This assessment is to be completed in the simulated work environment in the RTO.

Required
• Access to textbooks and other learning materials
• Computer with Microsoft Office and internet access
• A network (LAN and WAN that includes voice and voice hardware and software)
• Simulated network software
• Network testing and monitoring tools

Timing
Your assessor will advise you of the due date of these submissions.

Submit
• Troubleshooting and Monitoring Plan (Template provided)
• Test Report and screenshots of tests conducted

Assessment Task 2 Instructions 
Complete the following activities:  

1. Carefully read the following scenario

You are to assume for the purpose of this assessment have been asked to plan,
manage and implement troubleshooting and monitoring strategies to ensure the
ongoing performance and reliability of the network of your RTO.
Your assessor will provide you with details of your RTO network in a network
diagram.

2. Develop a Troubleshooting and Monitoring Plan.

Based on the RTO’s network as per the information you have been provided by
your assessor, you are required to develop a Troubleshooting and Monitoring Plan
so as to ensure the network is performing effectively and reliably at all times.
Use Troubleshooting and Monitoring Plan Template to document your work. Your
plan should include:
• An introduction regarding the purpose of the plan.
• A description of each segment in the IP network and how each will be isolated
for testing and troubleshooting.
• The frequency and types of testing of the network infrastructure and
associated components that should be undertaken and why.
• A list and description of network testing and monitoring tools (including
software applications) that will be used and why.
• IOS device maintenance plan that can be followed for monitoring routing
protocols and router configurations.
• A plan for troubleshooting and monitoring the security of the network.
• A plan for troubleshooting and monitoring IP V6 and IP V4 interoperability.
Submit your Troubleshooting and Monitoring Plan Template to your Assessor.

3. Implement Troubleshooting and Monitoring Plan.

Assume that you have been given the go ahead to complete the troubleshooting
and monitoring of the network as per your Plan.
Set up the network in your network simulated software and then complete all of the
tests documented below.
You should also ensure that you isolate sub-optimal internetwork operations at the
relevant open systems interconnection (OSI) model layer. Explain how you did this
in your test report.
Tests include:
• Test switch to switch connectivity
• Test access ports and loop prevention for the VLAN
• Test switch virtual interfaces.
• Test switch support of advance services
• Troubleshoot switch configuration.
As you complete each of the tests take a screenshot of the tests and the results
that show that you have ensured that the network is performing reliably and
effectively.
Submit the screenshots to your assessor along with a brief report of all the tests
you completed and their outcomes. Use Test Report Template to guide your work.
Make sure you clearly label each screenshot so that your assessor can identify
which screenshot is relevant to which test (you will also need to include this in your
report).
Discuss at least one change that you consider would be useful for monitoring and
managing troubleshooting based on the results of the test. Include this in your
report.

 

Troubleshooting and Monitoring Plan
Introduction

Isolation of segments

Testing

Network testing and monitoring tools

IOS device maintenance plan

Security

IP V6 and IP V4 interoperability

Test Report Template 

Isolation of sub-optimal internetwork operations

Test switch to switch connectivity

Test access ports and loop prevention for the VLAN

Test switch virtual interfaces.

Test switch support of advance services

Troubleshoot switch configuration.

Changes required

ASSESSMENT RESULT SHEET

After the assessment, the Assessment Result Sheet should be signed the Assessor. If a Competent determination has not been achieved then strategies to address the gaps in the performance should be have been identified and a time for reassessment organised per Gamma's re-assessment procedure.