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Name
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First Name
Last Name
Email
*
example@example.com
Which company are you acting on behalf of?
Please Select
Akaline-Muzik-LTD
Alto-Music
AMS-Neve
Amptec
ANK
Audio-Chocolate
Audio-Gate-International
Audioland
Audio-Warehouse
Cineom
CMV-Audio
CSD-France
CSS
Digital-Audio-Service
Digital-Audionetworkz
DSP-LTD
Eastern-Acoustics
Flyline
Funky-Junk-France
Funky-Junk-Italy
Guitar-Center
Helios-B.V
Hitspace
Itochu
Just-Music-GMBH
KMR-Audio-(North-London)
Msonic-Oy
Maartens-Sound-&-Vision
Muzic-Toolz
Music-Store-Professional-GMBH
Music-Export
Musictoolz-Germany
NEONET
Professional-Audio-Design
Rockshop-GMBH
RSPE-Audio-Solutions
Soundware-Sweden
Studiocare
Sweetwater
Systemes Guinois
T-Group
Thomann
Vintage-King
Westlake-Pro
Other
Is your query related to product support?
Yes
No
Product
Please Select
88M
1073OPX
1073LB
1073LBEQ
88RLB
2264ALB
1073DPX
1073DPX-Digital-Option
1073N
1073DPA
1073DPD
1073SPX
1073-Classic-H
1073-Classic-V
1081-Classic-H
1081-Classic-V
1084-Classic-H
1084-Classic-V
2264A-Classic-H
2264A-Classic-V
1081R-Module-(Red)
1081R-Module-(Air)
2254/R
33609/N
4081
4081-Digital-Option
8051
8801
8801-Digital-Option
8803
8804
8816
8816-Digital-Option
AMS-RMX16-500-Series-Module
Genesys
Genesys-Black
8424-Console-(motorised-faders)
8424-Console-(manual-faders)
88RS
88R
88D
BCM10/2-MK2
DFC-Gemini
DFC-PS-1
DFC
DMC
MMC
Legacy-Libra-Live/Post/Music
Legacy-Capricorn
Legacy-V-Series
Other-(please specify in additional info)
Date of Purchase
-
Day
-
Month
Year
Date
Serial Number
Summary of Issue
Please Select
Latest Genesys Software Required
Documentation Issue
Button/Switch not working
Indication LED not working
Fault on Input(s)
No Output from Console
Power Supply Issue
Cosmetic/mechanical damage
Cannot Install Software/Firmware
None of the above (please describe issue in the the next box)
Original PO Number
Describe Issue
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