New Product Design & Beta Product Feedback Form

New Product Design & Beta Product Feedback Form

Thank you for taking time to provide design insights and beta feedback. We appreciate hearing from you. We will review your submission carefully and get back to you as soon as possible. Please fill out the form to the best of your abilities.
Is this a New Product Request or feedback for a Beta Product?*

New Product RequestBeta Product Feedback

Personal Information

All personal information is kept in strict confidence
Full Name*

First NameLast Name
E-mail Address*
example@example.com
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number*
Please enter a valid phone number.
Social Media Handle(s)

A step-by-step of the King Gubby New Product Program:

1) You submit this form. We will review and see if we can design something for you.

2) We will reach out and let you know if we can or cannot design the product you are asking for. If we can, we will get any additional pictures and measurements of the machine from you. Keep in mind, we may need to reach out a few times to get measurements before we have our first version.

3) Then you will buy the beta product like a normal purchase (later refunded). This payment & refund procedure ensures that we don't send out a product and never hear back, which has happened many times in the past :)

4) You will review and stress test the product, documenting the installation process and send all feedback, images, and videos to King Gubby. We will make any necessary adjustments and send new version(s)/part(s) out to you (at no additional cost).

5) Once we get confirmation that it all works and is finalized, we will initiate a refund of your money.
Questions & Details

Please fill out to the best of your abilities.
Which Laser Brand or Machine Will This Be For?*
What brand, model, machine are we designing for?
Describe the upgrade you are interested in having designed. Explain what it will do and how you see its design, function, operation, and features in as good of detail as possible. Mention the brand and model of laser it is for.
Upload any pictures that would have necessary attachment points or threaded holes that could be useful for us to incorporate during the design process.

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Do you have the laser in your possession? Do you have calipers or a way to take precise measurements?
Are you confident in taking decent pictures that could be used for the install manual and marketing after the product is designed and sent to you?

A step-by-step of the King Gubby Beta Program:

1) You have already purchased and received your King Gubby Beta Product. You have also set it up and run it on your machine for 2 hours (minimum).

2) You will fill out this form to the best of your abilities with detailed descriptions of how the product is functioning or not functioning on the machine.

3) We will evaluate the feedback and ask if we need any other measurements or pictures.

4) We will make any necessary adjustments and send new version(s)/part(s) out to you (at no additional cost). You will repeat step 1 and 2 for the new updated parts.

5) Once we get confirmation that it all works and is finalized, we will initiate a refund of your money.
What brand and model laser are you beta testing for?*
Which beta product are you testing?*
Please describe any issue(s) that you are running into while installing the beta product.
Upload any pictures that would have necessary attachment points or threaded holes that could be useful for us to incorporate during the design process.

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To the best of your knowledge, is this feedback something that others in your situation would also share?

YesNo

Thank you for choosing King Gubby for your laser needs and we look forward to working with you. Please read and agree to the terms and conditions before you submit.
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