Facility Agreement & Policies

Dogs are to be spayed or neutered if older than 8 months of age and have finished their final set of puppy vaccinations. In the case of large breed dogs recommended to finish growing prior to altering, individual cases are to be held to the discretion of the Duluth Dog Depot based on behavior and suitability.

Owner certifies that their dog(s) is/are in good health and have/has not been ill with any communicable disease or illness within the 30 days prior to each visit to the Duluth Dog Depot. Owners have an ongoing duty to ensure their pet is healthy of any condition that could jeopardize other dogs at the Depot. Dogs with a communicable condition within the last 30 days will need to provide veterinary certification of health in order to be admitted. Dogs exhibiting any sign of potential disease or illness may be removed from group care until certified in good health by a veterinarian.

For the safety of all pet guests, the Duluth Dog Depot requires current documentation of the following vaccines/testing : Rabies, Distemper/Parvo, Bordetella (Kennel Cough), and Bivalent Canine Influenza vaccines, and a negative internal parasite screen (fecal test) prior to pet’s first appointment.

All dogs entering group play must be non-aggressive and not food or toy protective. Owner will need to certify on a continual basis while his or her pet is in the care of the Duluth Dog Depot, that their dog has not harmed or shown any aggressive or threatening behavior toward a person or other dog. The safety and health of all our guests is our primary concern. The Duluth Dog Depot reserves the right to remove/disqualify any dog from group play that exhibits any type of aggression.

I understand that if my pet shows evidence of fleas during his or her stay, my pet will be treated with Capstar accordingly for an additional fee. (For more information, please speak with a staff member). If internal parasites such as tapeworms, roundworms, or other are suspected, fecal testing and treatment may be required prior to rejoining camp.

Client will be provided with current pricing guidelines at any time requested. Pricing is subject to change without prior notice. 

Reservation is required for the Duluth Dog Depot services, and pre-payment is recommended. Deposits or pre-payment may be required to reserve during peak times when space is limited. The Depot reserves the right to rescind the spot reserved for owner’s pet at its discretion if owner fails to comply with any of the rules, regulations, or fee provisions outlined. Duluth Dog Depot accepts all major credit cards and cash. DDD does not accept checks. Payment is due at time of service.

The DDD system is set up to securely save your credit or debit card information on file for ease of payment. If you have elected to keep a card on file, this card will automatically be charged at the completion of each service or visit, unless you have notified DDD prior to the reservation that you would like to pay in a different manner.

All pet guests must have a current agreement on file.

Photos and videos are used to capture daily activities. By signing this form, I hereby grant Duluth Dog Depot permission to use my pet’s likeness and name in photograph, video, or other digital or print media, without payment or consideration. I understand all photographs remain property of the DDD. I hereby irrevocably authorize the Duluth Dog Depot to edit, alter, copy, exhibit, publish, or distribute these photos for any lawful purpose, and waive any compensation.

Duluth Dog Depot group play is not an overnight program. Your pet may not be dropped off prior to opening hours or picked up after closing hours. Pets remaining past closing will be transferred to the boarding area and kept overnight. Owner will be charged the regular boarding rate in addition to the day care charge for dogs left overnight.

In the event my pet requires medical care or preventative services during my absence, I agree to allow my pet to be transported by Depot staff to Duluth Animal Hospital, or in the case of emergency, to an appropriate emergency veterinary facility. I understand that payment is due at the time of pick up, and allow Duluth Dog Depot to collect payment for these services on behalf of Duluth Animal Hospital.

Duluth Dog Depot has taken extensive measures in cleaning and sanitation to minimize the risk of contagious illnesses, including airborne viruses such as canine influenza or canine infectious respiratory disease (“Kennel Cough”). However, no amount of supervision, sanitation, or care can guarantee a pet will not contract a contagious illness. I agree that Duluth Dog Depot will not be responsible or liable for any injuries, damages, or losses caused by a contagious illness.

Because Day Camp is a group play environment with close pet-to-pet interaction, injuries can occur during play. I agree that the Duluth Dog Depot will not be responsible or liable for any injuries, harm, damage, or losses sustained by my pet.

I expressly waive my right to pursue claims or lawsuits of any type against the Duluth Dog Depot. I assume all risks associated with my dog coming in to contact with other pets and people during his or her time at the Depot.

TREATMENT OF MEDICAL ISSUES OR ILLNESS

In the case of accident, illness, injury, or emergency, I agree to have my pet examined and treated by Duluth Animal Hospital if available, or by an appropriate veterinary emergency facility, if deemed necessary by Duluth Animal Hospital’s staff. I understand that any problem that may develop with my dog will be handled at the discretion of the Duluth Dog Depot staff and Duluth Animal Hospital staff. By signing below, I grant my permission for veterinary care at the discretion of a veterinarian appointed by the Duluth Dog Depot. I agree to assume full financial responsibility for any and all expenses incurred.

By signing on this page, I certify that I have carefully read and understood the rules, regulations, and fees set forth on this agreement and agree to be bound by its terms. I certify that I have had the opportunity to review this agreement with an attorney prior to signing or have chosen not to have an attorney review it.