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  • GRAND PRAIRIE BAYOU' TWO PUBLIC WATER AUTHORITY WATER & WASTEWATER USER AGREEMENT

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  • HEREBY MAKE MY I, APPLICATION TO THE GRAND PRAIRIE BAYOU TWO PWA/WW BOARD FOR MEMBERSHIP IN THE ASSOCIATION AND FOR WATER & WASTEWATER SERVICE AT THE FOLLOWING LOCATION:

  • I AGREE: 1. TO INSTALL AND MAINTAIN AT MY EXPENSE THE NECESSARY SERVICE LINE TO CAUSE THE PROPERTY

    DESCRIBED ABOVE WHICH is OWNED OR OCCUPIED BY ME TO BE CONNECTED WITII THE WATER

    WASTEWATER SISTEMS AT THE PROPERTY LINE. 2 TO USE THE SERVICES IN ACCORDANCE WITHITHE RULES, REGULATIONS, POLICIES AND PROCEDURES THAT HAVE BEEN ESTABLISHED BY GRAND PRAIRIE BAYOU TWO WWA/WW AND TO PROMPTLY PAY FOR THE WATER & WASTEWATER SERVICE AT THE APPLICABLE SCHEDULE OF RATES.

    3.TO GRANT GRAND PRAIRIE BAYOU TWO PWA/WW AN EASEMENT FOR THE WATER & WASTEWATER LINES OVER, UNDER, OR ACROSS ANY REAL PROPERTY BOUNDING THE PLANNED SERVICE LINES OF GRAND PRAIRIE BAYOUTWO PWA/WW.

    UPONSERVICE ACTIVATION, ACKNOWLEDGE BILLING AND OBLIGATION TO PAY A MINIMUM MONTILLY 4. FEE OF $40 FOR WASTEWATER SERVICE AVAILABILITY, WHETHER OR NOT CONSUMPTION HAS OCCURRED.

    IT IS FUTHER UNDERSTOOD THAT IF FOR ANY REASON GRAND PRAIRIE BAYOUTWO PWA/WW is UNABLE TO PROVIDE ME

    THE SERVICE ANTICIPATED BY THIS APPLICATION, MY CONNECTION FEE SIAALL BE REFUNDED TO ME.

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  • WANTS A PAPER BILL: YES OR NO (please circle one)

  • (501) 676-2887 or (800) 834-8457 FAX(501)676-9211 PAY ONLINE AT: www.grandprairiebayoutwo.com No customer can be served with water if they owe a previous bill on an old account, either directly or indirectly. Each residence must have a separate water meter. Meter deposit refund checks will be issued 30 days after the final reading has been processed. If you transfer your deposit, you will pay the current balance on the acct plus a $20.00 transfer fee the day you request the transfer. Any remaining balance owed will be refunded or billed if balance due. The person, whose name the meter deposit is in, is responsible and liable for the water bills. The customer is responsible for any and all water that goes through their water meter. Also, the customer is responsible for all lines from the meter box to the resident's home. All line extensions must be approved by our Board of Directors and customers must sign a contract to meet Grand Prairie Bayou Two P.W.A. specifications. All line extensions required for customers will be paid for by the customer who is planning to connect to the water system. This includes ditch witch or backhoe time, parts and labor and all must be paid before work will begin. The customer will be responsible for line extensions for one full year. As an asset to the water system the line extension will then be turned over to Grand Prairie Bayou Two P.W.A. to maintain and service thereafter. Customers are not to fence in the meter boxes. If the meter becomes fenced in, there will be a fee charged to the customer to move the meter and the box outside the fence. The water company servicemente must have access to the meter without hazardous conditions (such as an aggressive animal Grand Prairie Bayou Two bills are due in full upon reccipt or before due date of the 15th of each month. No partial payments are accepted, unless approved by management. A 15% penalty is applied on the 16 day or the first working day thereafter. There will be a $15.00 charge to any customer who has not paid their water bill by noon on the shut-off date printed on the statement. If the bill is not paid by this time and your service is disconnected there will be an additional $20.00 reconnect fee to the account and this total balance must be paid in order to reconnect service. In the event of a problem concerning payment please do not hesitate to call our office during regular business hours Mon.-Fri. 7:00am to 4:00pm, Payments necepted by cash, check, money order, bank draft & online. 24-hour payment drop box available in drive-thru. The water office employees are not responsible for reporting to the customer during the disconnecting of the meters, resetting of meters or any type of service call. When a meter is re-set the water will not be turned on unless the customer is home. This is done to protect the customer and Grand Prairic Bayou Two P.W.A. For your protection, turn your water off at the meter when you are away from home for an extended period of time. Grand Prairie Bayou Two P.W.A. will replace a meter if the meter is defective at no cost to the customer, but if the meter is not defective, there will be a $10.00 service charge to make service calls to a customer's home to replace a meter on request. This will only be done during regular office hours. Insufficient checks, bank drafts, debit / credit cards or electronic checks returned to our office by the bank will be treated as non-paymenton an account. When a customer has two (2) insufficient payments returned by the bank within a six (6) month period, our office will no longer accept check, bank draft, debit / credit card or electronic check payments from that customer. The account will be "cash only". There will be a$20.00 service charge on any insufficient form of payment. There is a 24-hour payment drop box in the drive-thru for your convenience. Any customer who is caught tampering with a meter with the intention of defrauding Grand Prairie Bayou Two P.W.A. may be subject to prosecution and loss of water service. If service is granted back to the customer, there will be a $100.00 reconnection fee if theft is obvious. Water service contracts must be signed, meter deposit and connection fee paid, before meters or new connection can be set. Grand Prairie Bayou Two P.W.A. has ten (10) working days to set the connection. Also, a current perc test approved by ADH is required to install service. Water service will be disconnected upon notification from the Arkansas Department of Health (ADH) for any violation regarding a sewage disposal system. Water service will be reconnected once compliance has been met and approved by the Arkansas Department of Health. Grand Prairie Bayou Two P. I.V.A. will charge any customer, contractor, plumber, etc. that does not comply with the AR One-Call laws and cuts a main line or service line on our water system will be charged: Actual cost of repair to all line sizes and estimated water loss. Current water rates: 0-1000 gallons (Minimum Bill) $16.90 + fees + tax = $23.55 Next 4,000 gallons and Above $3.90 per thousand gallons + tax Primary Applicant: Hydrant Meter for Contractors Use - $8.00 per thousand gallons Co-Applicant:

  • POLICIES OF GRAND PRAIRIE BAYOUTWO PUBLIC WATER AUTHORITY 11177 ARK HWY 31N AUSTIN, AR 72007

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  • and all damage, including but not limited to, total destruction of such encroachment that may result from the Uality use of any utility easement or right-of-way. Such indemnification shall not require additional documentation, but Utility may require Customer enter into an Indemnity Agreement, in form approved by the Utility which will ba recorded in the Public Records of the County.

    The policies and the procedures specified herein supersede and replace any prior policies, procedures, regulations, fees, etc., governing provision of utility service by the Utility. In the event that a portion of this document is declared unconstitutional or void for any reason by any court of competent jurisdiction, such decision shall in no way affect the validity of the remaining portions of these Policy and Procedures. All approved and permitted, but not yet completed, development projects must include any and all changes as adopted in the Policy and Procedures.

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  • The purpose of these Policy and Procedures is to establish uniform and non-discriminatory regulations, policies, standards and utility fees for the proper administration of the Grand Prairie Bayou Two PWA utility district and service area. The rate, fees and charges, and other policies and procedures adopted by the Board of Directors of the PWA County may be amended from time to time.

    Applicant A person or entity that applies for utility service from the Utility and executes a Contract for Service with the Utility.

    Collection System - The network of sewer lines that receive and transport wastewater from the customer to the treatment facility.

    Contractor/Homeowner - A resident owning a non-commercial building or property.

    2.4Customer - An Applicant which has contracted to receive utility services from the Utility and is financially responsible for the payment of all charges legally assessed by the Utility with respect to that particular connection to the Utility's Utility Facilities. Customer also refers to the actual user of these utility services if different from the Applicant.

    2.5Grand Prairie Bayou Two Public Water Authority (GPBTPWA) - The sewer collection system, treatment facilities, operational equipment, and staff of the Wastewater Utility under the jurisdiction of the Grand Prairie Bayou Two PWA Board of Directors, hereinafter referred to as the "Utility". Manager - The person chosen by the GPBTPWA Board of Directors s as the individual responsible for managing the Utility. Treatment Facility - A facility which treats the wastewater for discharge into a receiving stream under the requirements of the Environmental Protection Agency (EPA 2.8Utility A publicly or privately owned company or legal entity that provides to its customers utility products and/or services. Such products may be gas, electricity, water, etc.; and such services may be utility transportation systems, stormwater management systems, wastewater treatment and disposal systems, etc. In these Policy and Procedures the use of this word will be restricted to Grand Prairie Bayou Two Public Water Authority, an entity that currently supplies wastewater products and services to its customers. 2.9Utility Representative - The individual employed by the Utility and authorized by the Manager to engage in the installation or repair of service or sewer mains and holds a current license in the state of Arkansas to install utility lines.

  • 3.1Wrillen and signed applications for service are required to receive sewer service from the Utility. Utility service will be furnished upon the acceptance by the Utility of a written application from sewer service, as evidenced by written acknowledgment by the Utility. Submittal of an application for service by a Customer represents the Customer's agreement that il is bound by the provisions of these Policy and Procedures, and each Customer acknowledges and agrees that the Policy and Procedures applies to each Customer as a condition to Customers initially receiving and continuing to receive sewer service from the Utility, Extensions of sewer service to a property shall be governed by the Policy and Procedures.

    4.1There will be a $550.00 non-refundable connection fee for the connection of service to the Utility's collection system. Said fee is payable upon acceptance of application by Utility.

    There will be a $4,750.00 non-refundable fee for tank installation and appurtenances, service line

    and tapping fee. 4.3The Customer/Contractor will be responsible for the sludge tank inspection hatch to stay maintained at finished grade of property at all times. Additional fees will apply if hatch extensions become necessary.

    4.4Upon service activation, the Customer will be billed and is obligated to pay a minimum monthly fee of $40.00 for service availability, whether or not consumption has occurred Once utility service to a property is initiated, the minimum monthly fees will continue to accrue against the property, notwithstanding intermittent service termination(s) of Customer(s) on the property. The Customer will also be billed and is obligated to pay monthly charges for the amount of utility service consumed with charges as follows: all over 15,000 gal - $5.00 per thousand

    Applicants desiring Wastewater service to a property not previously receiving the utility service (or in cases where the utility service was previously permanently disconnected) should proceed as follows: a. Ascertain from the Utility that there is Wastewater service available within a reasonable distance to their property. b. Apply in person to the Utility for Wastewater service, and pay applicable fees/charges. As applicable, submit a set of plans and proposed utility demand. c. Sewer Service Lines will be installed at pre-determined points established during construction of wastewater lines. If Customer/Contractor changes point of connection to sewer, there will be a $200.00 additional charge. Additional charges will apply IF lines have to be installed under driveways. Septic Tanks must be set no further than 10 feet from house. There will be a $6.00 per foot charge for tanks set further than 10 feet without approval. Sewer waste lines must exit all buildings on top of footings.

  • d. Customer/Contractor must provide electrical panel box containing 2-20 amp breakers for wastewater equipment. Panel box must be fed by a 30 amp 220 volt circuit. Box must be located on outside wall where wastewater stub-out is located Panel box must be installed prior to wastewater equipment installation. All electrical must be properly grounded. e. The Customer is responsible to obtain any needed permits associated with the building or development of the properly, and to connect his plumbing to the Point of Service, as determined by Utility, at his/her cost. Final finish grade must be established prior to tank being set. Additional charges may apply if grade is changed after tanks are set. f. The Sewer Collection System is considered to start at the house side inlet of the waste tank at each site. GPBT shall be responsible for the installation of the tank and appurtenances inside and after the tank. The customer shall be responsible for piping, cleanouts and electrical supply from house to tank prior to installation. g. Based on current inventory and experience, GPBT will install the following waste tanks and appurtenances with the manufactures and model numbers subject to changing based upon future experiences, availability and pricing. - Concrete 1000-Gal Sludge tank with 250-Gal pump chamber baffled tank with a 24" poly lock riser a top the 250-Gal discharge end of the tank. - Control panels will be attached to side of tank with a minimum of 7/8 uni-strut for bracketry. - 48" Poly lock removable filter basket step basin kit. 1/2 Hp 1/16 solids 115V - Red Jacket USA Built Pump Model #50C401E518. - SJE Rhombus 1 Phase Simplex Control Panel Model 1121W114X. - 3 SJE Rhombus Signal Master Control floats. - Poly Lock Grommets in all petrusions, Part #3007-GM 1.25.

    All buildings (non-residential and residential) with plumbing within its service area will be eligible to be served by Grand Prairie Bayou Two ("GPBT") for both sewer and water. Connection to GPBTPWA sewer is required when a customer has water service from GPBT and a sewer line is available. Under the current policy, available generally means a property is within 500 feet of any part of GPBTPWA's collection system.

    7.1A billing cycle shall consist of approximately one month dependent upon weather, holidays, access to meters, work force availability, etc. All water meters will be read on a monthly basis with billing performed on a monthly basis. 7.2A utility bill will be mailed to the Customer every month. The Utility must receive payment by the bill due date to insure proper credit to the account prior to the next bill. Non-payment prior to the beginning of the next billing period shall result in the unpaid amount being carried forward as a past-due balance. Bills will be rendered monthly and shall be considered as received by the Customer when mailed to their service or mailing address, as requested by the Customer. Non- receipt of bills by the Customer does not release nor diminish the obligation of the Customer with respect to payment thereof.

    An estimation of a Customer's monthly bill may occur from time to time, such as with, or due to a disaster or technical issues.

  • A Customer who has not paid a prior month's bill and whose subsequent month's bill shows a past-due balance is considered delinquent and will incur past-due fees. A past-due balance consists of the previous bill balance less credit adjustments and payments. Payment of the past- due balance must be received at the Utility's office on or before date shown on the Customer's Utility bill or service will be terminated Restoration of service to a Customer following service termination may be completed within three business days after satisfaction of the past-due balance, including late fees, which is owing and unpaid to the Utility at that service address by that Customer. An Account Service Fee will be applied to the Customer's next bill.

    The Utility's receipt of a check or bank draft is considered to be a conditional payment until il is honored by the drawer's bank. If a check or bank draft fails to clear the drawer's bank for any reason, it is considered a non-payment as of the date of receipt of the check or bank draft. Payment of delinquent accounts by a check or bank draft failing to clear can result in immediate discontinuance of service without notice to the Customer. When the Utility receives notice of a dishonored check or bank draft, the transaction will be reversed and a returned check fee willbe applied to the Customer's account.

    Section 10 Withholding of Service:

    10.1Except as may be otherwise provided by law, the Utility may withhold or discontinue any or all utility services until all past-due amounts for any utility services which are owed and unpaid to the Utility have been paid in full. In the event Utility discovers private facilities adversely affecting the Utility facilities, cross-connections, or unauthorized re-distribution of utility service, utility service may also be withheld until such situation is corrected.

    10.2A $20.00 fee will be assessed and apply for any reconnection of service.

    10.3There shall be no liability of any kind against the Utility for service termination due to the Customer's failure to pay any bill in full and on time.

    Contractor/Homeowner is responsible for sewer lines from residence to septic tank. Utility will inspect, repair and maintain all aspects of the collection system and treatment facility pursuant to these Policy and Procedures.

    12.1Septic tanks and pumps, as approved by the Utility, will be supplied by the Contractor/Homeowner or developers of serviceable, qualified and approved properties.

    Septic tank pumps must meet Utility specifications and will be maintained by Utility.

  • Inspection/Access to Customer's Premises & Installations: 13.1All Customer's service installations or changes may be inspected by the Utility, at the Utility's sole option, upon completion of the work to insure that Customer's piping and equipment have been installed in accordance with accepted standard utility practices. Where other governmental inspection is required by local rules or codes, the Utility cannot render service until such inspection has been made and a formal nolice of approval from the inspecting authority has been received by the Utility. 13.2 The duly authorized agents of the Utility shall have access at all reasonable hours to the premises of the Customer for the purpose of installing, maintaining, repairing and inspecting or removing the Utility's properly, reading meters and other purposes incident to performance under or termination of the Utility's agreement with the Customer, and in such performance shall not be liable for trespass or other claims related to such access and activities. Septic tanks must not be fenced in. No buildings, structures, fences, plants, shrubs or trees planted or installed within 10 feet of septic tank.

    Change of Customer's Installation: Section 14

    Changes to the Customer's service installation will be made when deemed necessary by Utility. If requested by the Customer, or if a Customer's service installation needs to be moved due to Customer's construction (i.e., driveway), or if a Customer's service usage increases, said changes will be at Customer's sole cost and expense.

    Utility service purchased from the Utility shall be used by the Customer only, and the Customer shall not sell or otherwise offer or re-distribute such service supplied by the Utility. In no case shall Customer, except with the written consent of the Utility, extend his connection across a street, alley, lane, court, property line, avenue or other way, in order to furnish utilities service for adjacent property, even if such adjacent property is owned by him.

    The Customer is responsible to properly protect the Utility facilities serving the Customer's premises, and will permit no one but the Utility's personnel or agents, or person(s) authorized by law, to have access to or tamper with these facilities. In the event of any loss, or damage to property of Utility caused by carelessness, neglect, abuse or misuse on the part of the Customer, the cost of making good such loss or repairing such damage, and any charges for utility service so impacted, will be assessed to the Customer.

    Most Wastewater backups are caused by plugging of the lines on the Customer's side of the point of connection by deleterious objects such as tree roots which have grown into the Customer's facilities. Another common cause of overflows is wastewater pipes blocked by grease, napkinsor wipes. These items get into the Wastewater from household drains as well as from poorly maintained grease traps in restaurants and other businesses. The following procedures will apply to Wastewater backups:

    a. If contacted by a Customer, the Utility will respond and investigate the cause of the backup, clearing the Utility's Wastewaler Service Line obstructions, if any, up to the Point of Service.

  • b. It Utility's Wastewaler Service Line is clear, the Utility will so advise the Customer, and the Customer will be responsible for any work required on the Customer's sida of the Point of Ssivica, Customer will be charged the appropriate service fees.

    C.The Customer will be responsible for all plumbing costs associated with this work il they hired aplumber before contacting the Utility and/or if the blockage is found to be on the Customer's side of the point of service.

    d. The Utility shall not be responsible for any damages relating to or resulting from a Wastewater backup. Customers are urged to check their property insurance to assure coverage for Wastewater backup damages.

    Section 18Continuity of Service/No Damages:

    The Utility shall not be liable to the Customer for damages, whether direct, indirect, consequential, or special, for failure or interruption of Wastewater service. The Utility shall further not be liable for damages, whether direct, indirect, consequential, or special, for any act or omission caused directly or indirectly by Utility's negligence, acts, or omissions, labor troubles, accidents, litigation, breakdowns, shutdowns, repairs, adjustments, acts of sabotage, wars, Federal, State, Municipal or other Governmental legislation, regulation or other interference, acts of God or causes beyond its control.

    Section 19Rights-Of-Way and Easements:

    As a condition to the provision of utility service to a Customer, by acceptance of utility service from the Utility, the Customer will be deemed to have granted to the Utility all rights, easements, licenses or permits to enter onto Customer's property, and to construct, repair, maintain, replace, remove, reconstruct, enlarge and place utility facilities on, under, through, and over Customer's property for the purpose of providing utility service to Customer's property or for the purpose of enhancing the provision of utility services to all Customers (collectively, "Easement Rights"), which Easement Rights may be exercised by the Utility without further grant, approval or consent of the Customer. The Easement Rights shall be binding on the Customer and its successors and assigns and shall run with the land. Notwithstanding the existence of such Easement Rights, in addition, at the Utility's request, the Customer shall grant or cause to be granted to Utility and without cost to the Utility, any recordable rights or easements or permits to the Utility to further evidence the Utility's Easement Rights. Failure to grant or obtain required recordable easements shall be grounds for discontinuance of service by the Utility until such required easements are provided to the Utility.

    Section 20Unauthorized Connection (Tampering):

    Unauthorized or fraudulent use of, connection to, or tampering with Utility facilities is a violation of State Law and these Policy and Procedures and violators will be prosecuted Connection to Utility's facilities without specific approval in writing, receiving service without legal payment for same and otherwise circumventing specifications herein for provision of service are prohibited.

    Under certain circumstances, field conditions may require the Customer to place facilities, structures, landscaping and/or other encroachments over, upon or across utility easements, rights-of-way or other access facilities or to seek a modification from the Utility's standard easement requirements. In consideration of a Customer's encroachment existing or continuing within a utility easement and to induce the Utility to allow such encroachment or to modify standard easement requirements, the Customer agrees to indemnify and hold the Utility harmless from any

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