CONDITIONS OF SERVICE
Services
Careborne Sensible Medical (“CAREBORNE” or “WE/OUR/US”) offers evaluation and treatment of routine non-life-threatening illnesses ("SERVICE"). If you are experiencing a medical or psychiatric emergency, please contact your local emergency medical services (911) immediately.
Self-Payment
You are fully responsible for all charges regardless of the health coverage you may have. CAREBORNE neither bills nor processes commercial insurance, Medicare, Medicaid, or any other third-party coverage.
Medication Prescription
Medications are prescribed when deemed appropriate. CAREBORNE does not prescribe medications that fall outside of OUR expertise, “on request,” or for performance enhancement. Prescriptions are processed in batches, in the afternoon daily.
If CAREBORNE chooses to prescribe medication, WE will promtply notify you. If you decide to claim the prescription, please choose the level of service and pay the Consultation Fee. If you decide to forgo the prescription, YOU OWE US NOTHING.
Changes and Refills
Once you have made the payment, CAREBORNE will send a prescription electronically to the pharmacy of your choice. WE cannot change or edit any incorrect information on the prescription or send a new prescription to a different pharmacy. Please choose your pharmacy carefully taking into consideration their operating hours, location, and prices. Also, keep in mind that the Consultation Fee covers only the current prescription(s). It does NOT cover any future medication refills/changes or follow-up care. If you need a change or refill, another appointment will be required.
Payment
By accepting the prescription(s), you are authorizing CAREBORNE to charge the one-time non-refundable Consultation Fee and agreeing not to dispute this charge so long as the prescription has been sent to the pharmacy of your choice.
No Refunds
Healing is an inherently unpredictable and inexact process: your condition may take time to resolve or, in some rare cases, even fail to improve. CAREBORNE will provide no refunds or credits regardless of the treatment results.
Future Services
CAREBORNE will not assume responsibility for your primary care or guarantee any future services or medication refills. You are expected to inform your regular (primary care) doctor about changes in your health.
Privacy
The Notice of Privacy Practice (NPP) is displayed on OUR website. NPP provides information about OUR use of your protected health information (PHI) and your rights under the law to access, inspect, and copy PHI.
Medical Records
All forms of electronic communication, including phone calls, telemedicine consultation, texts, and emails, may be recorded and included in your medical record.
Unencrypted Electronic Communication
You agree to communicate with CAREBORNE electronically through unencrypted (unsecure) means, such as regular email and text (SMS). Any communication sent to the email address and phone number you have provided during registration will be effective once delivered, regardless of whether or not you choose to open/read it.