IMPORTANT - PLEASE READ THE FOLLOWING
Your privacy and trust in the counselling process is of paramount importance and crucial to its success.
Clients have the freedom of choice to enter into or remain in a counselling relationship, and the right to information about the counselling process. Counselling organisations have an obligation to clarify the counselling processes, rights and responsibilities of both counsellor and client.
Informed Consent is a process of communication between client and organisation. Its main purpose is to protect the client.
STATEMENT OF INFORMED CONSENT
Confidentiality
I understand that counselling-related information includes all forms of correspondence between client-organisation including session video recordings. In honouring client-counsellor privacy, all counselling-related information are kept confidential, with the following exceptions:
a) When the counsellor assesses foreseeable suicide risk in the client;
b) When the client acknowledges ongoing instances of incest, rape, abuse of a child, elderly, or disabled person;
c) When the client reveals his/her intention to commit a crime;
d) When the client can be accurately assessed as being a threat or danger to self, others or society;
e) When counselling information is subpoenaed by a court and/or relevant authorities
I understand that under such circumstances, my counsellor is bound ethically and legally to inform the relevant authorities.
I understand that the purpose of session recordings is to safeguard the interests of both client and counsellor.
I understand that all session recordings are kept under lock and key, and are deleted after six months.
Evaluation & Research
I agree to participate in post-session evaluation and counseling-related research conducted regularly by Focus on the Family Singapore Ltd to improve the quality of our counselling services.
We will respond to your submitted enquiry within 2 working days.
We are closed on weekends, public holidays and will respond to your submitted enquiries within 2 working days.
In the event of a crisis where you are unable to reach us, please contact our National Mindline at 1771. If you or someone else is at risk of imminent harm and danger, please call emergency services immediately at 995 or 999. Stay on the phone with them until someone attends to you or head down to the Accident & Emergency (A&E) Department of your nearest hospital.