Super Detail Mobile seeks to provide the best detailing service experience. We would like to take this opportunity to thank you for considering our services and point out some of the terms and conditions of our business criteria. 

We are a fully mobile service there is no shop location at this time.

By scheduling any service with John Meyers and Super Detail Mobile you hereby agree to all terms listed on said agreement.

If we are providing a mobile service we expect to have the following:

1. An ample amount of space to perform our service, permission to be on-premises if you are not the owner, and access to a standard electrical outlet within approximately 100 feet of the vehicle. We do bring our own water.

2. If we arrive and the previously mentioned conditions are not met, we reserve the right to reschedule the service at a later time/date that works for both parties. In addition, a $25 rescheduling fee may apply.

3. We require payment to be made in full upon completion of the scheduled service. If the customer is not present they can leave payment in cash or pay electroniclly via Card or Venmo. Failure to pay in full upon completion of service will result in a automatic $25 Fee and a 10% late charge accrued each day if left unpaid.

4. We require a 24-hour notice to cancel any booking/detailing service. Failure to do so will result in a $25 cancellation fee.

5. We reserve the right to alter a booking or move a booking in accordance to weather conditions and/or equipment failure without penalty to the company. 

6. Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of details. For trucks if you want your bed cleaned please Specify and remove all items. 

7. If areas such as the center armrest storage, truck bed or glove compartment are not cleared, we will not be able to clean them due to the customer’s private personal belongings. 

8. Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove car seats and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.

9. We reserve the right to charge each vehicle according to its condition and the size of the vehicle.

10. We reserve the right to amend any price during the detailing should it differ from the original price.

11. All jobs that involve pet hair, excess stains, excess trash, urine, vomit, blood, feces, or other hazardous materials will be charged an additional fee.

12. Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions, we are successful at removing visual traces of both elements.

13. We make no promises when it comes to the removal of stains and/or odors from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent.

14. When it comes to windows we try our best. But from time to time and depending on temperature windows may have a film. Please allow the car to cool and then take a microfiber towel and wipe the film off if you see streaks. We do apologize for any inconvenience this may cause.

15. We are not responsible for damage due to heavily soiled, stained or damaged interior components, such as dash buttons, steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings.

16. We are not responsible for any mechanical or electrical problems when cleaning engine bays and sunroofs/moonroofs due to areas simply getting wet from the wash/cleaning process. Please make sure your vehicle is in good mechanical/electrical working order. There is no way of knowing of these problems before we begin, so please understand that if issues do arise after our detailing process, we will NOT be held responsible.    

17. Your headliner is gently spot cleaned, however, there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason.

18. We do not use harsh cleaning products on any interior or exterior areas. All of our products are safe and do not chemically damage carpets, leather, vinyl, plastic, painted, clear coated, or chrome surfaces.

19. We are not responsible for baked-on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be removed for cleaning, repaired or replaced.

20. Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle's paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without compromising the clearcoat.

21. Exterior black or grey, textured or smooth trim pieces may be beyond restoration and will have to be replaced. We try our best to restore the plastic to its original color.

22. We do not dress or coat the plastic running boards on trucks and suvs since it may cause a slip hazard. If you request that we dress these you accept all liability. 

23. Any wax, sealant, or coating not properly cared for will not last its intended durability length. We recommend safe hand washing.