City of Newport News-Employee Exit Survey
Thank you for your contributions to the City of Newport News and our citizens during your employment with us! We understand that you have made the decision to move on to different opportunities and wish you the best in your next endeavor. We would appreciate you taking a couple of minutes to share a few things with us about your experience as an employee of the City of Newport News before you transition away from us. The survey questions below will assist us in making recommendations for improvements and offer appreciation to department personnel where appropriate.
What department were you assigned to?
Budget and Evaluation
City Attorneys Office
City Managers Office
Codes and Compliance
Commissioner of the Revenue
Libraries and Information Systems
Parks and Recreation
What was your original hire date?
What was your employee status?
What month did you resign?
Please select from the list the primary reason for your decision to leave employment with the City of Newport News.
Similar Work for more money
Similar Work for the Same or Lower Salary
Returning to School
Working Conditions/Environment other than supervisor
If you are taking a job elsewhere, please tell us which of the following is applicable:
Public Sector (Federal/State/Local)
Private Sector or Self-Employed
Does Not Apply – not taking a job elsewhere
Do you feel you were fairly compensated for the work that you performed with the City?
Please tell us how you would rate the Medical Benefits offered by the City of Newport News even if you did not elect coverage
Does Not Apply-I am not familiar with the City's Medical Benefit program
From the list, tell us how you felt about your job:
Very Satisfied - I was challenged, I felt valued, and I was proud of the things we accomplished.
Satisfied – This was a good place to work, just not what I want to do forever.
Ambivalent – I could take it or leave it.
Dissatisfied – This was not a good fit for me and I am ready to move on.
Please complete the following sentence – “My department was a place where:”
They always work to implement new and innovative ways to improve the lives of citizens and/or the work environment.
They try to make improvements but sometimes the priorities and focus are out of line with the true needs of employees or citizens
They continue to do things the way they’ve always done them, even when employees try to make suggestions for improvement.
They live in the “dark ages.”
Please complete the following sentence – “Communication in my department was:”
Excellent – Management was transparent, and we had regular meetings, informative emails and other ways to receive current information.
Good – but there could be some improvement – sometimes we heard about things “after the fact.”
Poor – It depended on who your supervisor was and what they thought was important enough to tell us.
Non-existent – I never received information about the City, my department, or even feedback about my performance.
How well did your department exercise collaboration with other departments and external organizations?
Extremely well-it was critical to the success of our operations and we felt supported by others in reaching our goals.
Good – We didn’t always have opportunities to collaborate but when we did, it was a productive experience.
Not So Much – We managed to be successful without assistance from others.
Not At All – What happens in my department stays in my department
Did you feel supported by your supervisor and given the tools and resources that would allow you to succeed?
Absolutely – my supervisor believed that my success was their success and gave me the autonomy to perform my job to the best of my abilities.
Somewhat – I was able to grow in my role but sometimes it was a challenge to get things “right.”
Not Really – I don’t feel like I knew the expectations of my supervisor and that it was a moving target to be successful.
Not At All – my supervisor and I didn’t see eye-to-eye on anything and they were rarely available to assist me with questions, explanations, guidance, feedback, etc.
How did you feel about the training opportunities provided to you during your employment?
The City has a great training program and I was able to participate in things that would help me grow in my career.
The City’s course offerings were good, but my department didn’t always support my attendance.
The City of Newport News could offer more career path courses as well as class times that coincide with our work schedules.
I was not allowed to participate in any training during my employment.
How would you rate the morale in your department?
If an employee in your department had a concern or felt they needed to report a problem, please select the response below that best fits:
Management made sure everyone knew they would be supported, allowed employees to report problems to them, and issues were generally resolved in a timely manner.
Operational problems could be reported, but employee issues were never addressed.
Reporting a concern was generally held against employees.
It felt like reporting an issue was a waste of time.
How would you rate the City’s commitment to Diversity, Equity and Inclusion?
Tell us how familiar you were with the Human Resources Department’s functions and how satisfied you were with the programs, support and assistance provided.
Human Resources was a great resource to assist me with questions and resolution to issues.
My department had a Human Resources person/team so I only connected with them.
I was familiar but chose not to contact Human Resources.
I wasn’t aware of the functions of the department and didn’t know who to contact.
I used Human Resources in the past, however had a negative experience and did not utilize them again.
From the choices please tell us what you would share with someone who is looking to apply for a job with the City of Newport News.
The City is a great place to work, they value their employees and you can build a purposeful career!
The City is a good organization that tries to meet the needs of citizens.
Working for the City is ok but there are opportunities for improvement and if you get a job there, maybe you can help make a change.
Don’t even think about working for the City of Newport News – you will regret it!
Please tell us about your overall experience as an employee with the City of Newport News and why you provided your responses above.
You are welcome to share your name if you would like. Responses are collected directly by Human Resources.
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