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MarketingSpark

MarketingSpark

Your launch pad to a complete marketing plan including customer profiling, lead-gen ideas, content planning and more.
24Questions
  • 1
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  • 2
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  • 3
    If your focus is on marketing a specific product or category, consider using that name instead of your company name. For example, instead of “Apple,” you might put “iPhone” if that’s where your marketing efforts will be centered.
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  • 4
    What's your simplest, easiest, shortest way to identify your customers? We'll get into details later.
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  • 5
    What's your simplest, easiest, shortest way to describe your customers' big pain points or challenges? We'll get into details later.
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  • 6
    What's your simplest, easiest, shortest way to describe solutions like what you offer? We'll get into details later.
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  • 7
    Look good to you?
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  • 8
    Sketch out a brief picture or profile of this customer. What makes them unique? In some businesses, location matters most. For others, it’s profession, behaviors, or mindset—like being growth-focused or valuing expert advice. What stands out about your customers? Tell their story.
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  • 9
    This helps us develop a marketing mindset around a person and not a concept
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  • 10
    Try to get specific. ‘Wanting financial security’ is not the same as ‘needing help managing investments and retirement planning while running a growing business.’
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  • 11
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  • 12
    Are they asking colleagues or friends, and what are they asking? What are some specific phrases they're asking if they're on Google? What do they do first, next or last in their search? Who or what has weighted input in their decisions?
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  • 13
    How do other options not work or often let them down?
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  • 14
    The answer is always "Yes, and..." but you can only choose one. What do you think is most motivating to your customers?
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  • 15
    It's okay to speculate here. Sometimes customers know this about themselves, often they don't have this awareness about themselves. What do you think? You can only choose the one most critical.
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  • 16
    Think about need-to-haves and nice-to-haves.
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  • 17
    Be real here - not every customer wants or needs “the best quality.”
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  • 18
    Easy enough here; avoid getting metaphorical or conceptual (for instance, "we sell peace of mind" isn't what we're looking for here.) What products or services make you money? If you have more than 4, prioritize those you want to focus on most in your marketing.
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  • 19
    Try and see yourself strictly from your customer's point of view here - what will make them choose you over others?
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  • 20
    If you can, name your competitors. Why does your customer choose an alternative? What do competitors do better? Remember that in many cases, the top competition is inaction. Why might customers stick with the status quo?
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  • 21
    Don't overthink this or overcomplicate it - they might not specifically visit Forbes, but sites like it. If you don't recognize some, chances are your customers might not either. Pick as many as you think fit.
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  • 22
    This can be tricky—we often project our own preferences. You might not love TikTok, but do your customers? Focus on the platforms where you think most of your customers are active. Pick as many as you think fit.
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  • 23
    No big logical reasons or deep explanations here, it's a gut-level reaction. You're probably overthinking if you're spending more than a moment. You might not know all of these brands, and that's ok - your customers might not be familiar with them either. Feel free to choose as many as you like.
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  • 24
    This isn't some sales skills quiz so don't sweat it, and we're not looking for some perfectly crafted sales statement - knowing how you conversationally talk with customers will help create more resonant and authentic marketing.
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