Every state is required to have a Long-Term Care Ombudmsan Program (LTCOP). The program is dedictated to giving nursing home and other long-term care facility residents access to help from an unbiased source. Your local LTCOP can explain your rights and help solve any issues with your quality of life or quality of care.
Residents of New York State can find their local program by calling 1-855-582-6769 or online on The New York State LTCOP Website.