General Refund Request

Please take a moment to review our refund policy.

We offer 4 types of refunds.

1. Tasting Catering Refund Policy

At the time of tasting should the food be unacceptable, you can request a refund of the food budget paid. However, in order to qualify for this refund, you must abide the following:

A Refund request must be presented at the tasting.
Client must give detailed reasons for the request.
If after all measures the client cannot be satisfied, then a refund based on the refund policy listed in the agreement will be started.
The client understands that TLC Community Foundation Inc company. DBA Embellished Catering and Events will pay back the refund in the same method the client paid to Embellished. Embellished may keep 10% of the amount paid as a service fee and tasting cost.

2. Cancellation, Rescheduling and No-Shows

Cancellation, Rescheduling of Services or No-Show Client. If Client desires to cancel Services, reschedule Services, or if it becomes impossible for Vendor to render Services due to the fault of the Client or parties related to Client, such as failure of the to occur the Client shall provide notice to Vendor as soon as possible via the Notice provisions detailed in this Agreement. Should that notice fall before 90 days of the event the event may be rescheduled to match both parties availability, but not to exceed 1 year from the current date of the event. Should a cancellation or rescheduling occur within 90 days of the event date you there are no refunds or rescheduling opportunities. Should the headcount be lowered within 30 days of the event, no portion of the fees paid to the Provider will be refunded.

3. Change in guest count refund

Embellished does not refund any payment for a lower guest change within 30 days of the event. If the request is made before 30 days of the event Embellished will agree to refund up to 10% of the overall invoice total of the catering cost listed on the proposal. This amount will be refunded after the event has been completed and will be sent by check to the address listed on this refund request. You can request an exception to the board of directors.

4. Event refund

Embellished works hard to make sure everything at your event meets your satisfaction. Please tell us about your experience and how we can improve and provide you with compensation to make it right.

Today's Date *

Date

Name*

First NameLast Name

The Name the payment should be made out to:

Email*

example@example.com

Phone Number*

Area CodePhone Number

Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Event Date*

Date

Total amount of your budget proposal for your event? *

What is the amount of refund you are requesting.*

How much are you requesting to be refunded?

Please tell us the exact reason you are requesting a refund and why have you chosen the refund amount. *

How was your overall experience? *

Will you agree not to write a review about your experience? *

In order for Embellished to consider a refund we ask our clients to avoid from placing a review as we work at resolving your request. Thank you for your understanding.

Please give us your opinion of our services and what we can do to offer a better experience. *

If the information provided above is correct please sign below. After we verfiy your information we will process your refund request.

Please remember if your refund is approved, Embllished is a small family company and reserves the right to pay your refund in 3 monthly payments. After your refund is approved it might take up to 90 days to receive your refund.

If you have any questions please contact accounting@embellishedfl.com.

I have read and completed all the information above and agree to the terms of refund.*

Signature