Installation Assistance Form

Installation Assistance Form
Order Details
Order Number
Personal Details
Name on Order

First NameLast Name
Email
example@example.com
Delivery Address

Street Address

Street Address Line 2

CityCounty

Postal / Zip Code
Contact number

Area CodePhone Number
Can you accept video calls to this number?
We would appreciate if you were able to accept video calls should the installation team believe that such a call would be needed.
What is the best time of day for us to contact you?
We will aim to contact you at your preferred time where possible.
Product Details
Where in your building is the equipment located?
What is the piece of equipment you require assistance with?
Please enter make, model and type (e.g. Life Fitness T3 Treadmill)
What is the Serial number of the item?
The location of the serial number will be stated in your manual. Note often the console and the base will have separate serial numbers and we will need both
Your issue
At which point in the instruction manual have your experienced difficulty?
e.g. step 9 on page 8 of the installation manual
Please describe the problem / issue / query
Please attach photos or a short video of the issue

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You understand that unless you purchase our installation service, Fitness Superstore accepts no liability for any errors or damage that you may already have caused or that you may cause following any advice or suggestion we make. You understand that any advice or suggestions our team may give are not guaranteed to resolve the issue.
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Installation Assistance Form

Order Details

Personal Details

Product Details

Your issue