• Property Information

    Thank you for choosing Real Property Management Engage (RPM Engage) to manage your real estate investment. We appreciate you taking 6-9 minutes to complete this form.

  • Primary Owner & Property Details

  • Rental License/Registration*

  • 🔌 Utility Setup Confirmation (Vacant Properties Only)

    To avoid delays in the make-ready and leasing process, all utilities must be active at your property. Please confirm how you'd like to handle utility setup for this vacant property:
  • Which of the following applies to this property?*

  • 🧾 If You’d Like RPM Engage to Handle Utility Setup

    By selecting this option (Please have RPM Engage handle the setup), you authorize RPM Engage to coordinate utility activation and manage bill payments on your behalf. Please review the terms below:

    Service Details & Fees:

    ✅ $45 Utility Connection Fee (one-time)

    ✅ $15/month per utility for Bill Pay service

    ✅ $1,000 Utility Fund required to cover:
      • Utility deposits (if applicable)
      • First month of utility bills
      • This is in addition to the standard $500 reserve fund

    Additional Note:
    ⚠️ Some water providers require an SSN, driver’s license, or photo ID for account setup. If applicable, our team will reach out directly for this information. A prompt response will help prevent any delays in leasing or make-ready.

  • 🌿 Lawn Maintenance During Vacancy

    To keep the property looking presentable during showings and ensure it meets move-in standards for new tenants, regular lawn mowing is required during vacancy. This includes at least one mow before tenant move-in.
  • Which of the following applies to this property?*
  • Is the property part of a Home Owner's Association?*
  • Format: (000) 000-0000.
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  • Gated Community?*
  • Parking Facilities*
  • Last Date of HAVC Service *
     - -
    2 digit month, 2 digit day, 4 digit year
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  • How old is your HVAC unit?*
  • Select the date when your water heater was last serviced by a licensed plumber*
     - -
    2 digit month, 2 digit day, 4 digit year
  • How old is your water heater?*

  • Appliances Information

  • Appliances Included*

  • Property Features

  • Special Features*
  • Sprinkler System*
  • When was the last time you had full sprinkler system inspection by an irrigation specialist? *
     - -
    2 digit month, 2 digit day, 4 digit year
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  • Foundation Watering*
  • Is your mailbox in the cluster mailbox unit with a mailbox number, or a curbside mailbox?*
  • Utilities Included in Rent*
  • Trash collection day(s) of the week*
  • Recycling collection day(s) of the week*
  • What tasks would you like RPM Engage to take care of during vacancy at your expense?
  • HVAC: Do you have a current Service Contract or Extended Warranty?*
  • Do you have a current Service Contract or Extended Warranty for Appliances?

  • Existing Conditions & Maintenance

  • Have there been any prior situations that may impact rentability (deaths, drugs, crimes, mold, infestations, other)?*
  • Are there any current deferred maintenance items?*
  • Owner has knowledge of, records for, or reports of lead-based paint or lead-based paint hazards

  • Home warranty

  • Do you have home warranty?*

  • Home Warranty Procedures and Best Practices

    At Real Property Management Engage (RPM Engage), we are dedicated to ensuring you receive the highest level of service and the maximum value from your home warranty policies. To maintain efficiency and protect your investment, we would like to provide a refresher on standard procedures and best practices.

    Homeowner Responsibilities

    As per policy, homeowners must file warranty claims personally. To prevent delays and potential liability, claims should be filed within 24 hours for emergencies and 48 business hours for non-emergency issues. Once filed, please provide RPM Engage with the following:

    Claim number
    Assigned vendor name and contact information
    Diagnosis and/or estimates received
    All updates from the warranty company or vendor
    Homeowners should respond to repair approvals within one business day. If you prefer, you may provide RPM Engage with your online portal credentials to allow our team to assist in submitting new claims on your behalf.

    Our Commitment to Oversight

    RPM Engage will manage the following actions to ensure compliance and tenant satisfaction:

    • Keep the work order open until the repair is finalized.
    • Notify tenants once the warranty claim is submitted.
    • Escalate delays to you when timelines are not met.
    • Begin reassignment to an internal RPM Engage-approved vendor if warranty vendors fail to meet emergency completion or communication requirements.
    • This ensures we remain compliant with local codes and liability standards.
      Compliance Timelines

    To maintain habitability and protect property value, we adhere to the following standards:

    Emergency Work Orders:
    Note for any maitenance emergencies, we'll automatically dispatch our vendors to keep in compliance of Texas Property Code and avoid delays with Home Warranty or Builder Warranties claim process. Please check with our office for more details about our policy on working with Home Warranties and Builder Warranties. 

    Claim submitted within 24 hours
    Vendor contact with tenant within 24 hours of acceptance or assignment
    Inspection within 48 hours of claim submission
    Diagnosis/estimate within 72 hours of claim submission
    Work order completed within 5 days of assignment
    Routine Non-Emergency:

    Claim submitted within 2 business days
    Vendor contact with tenant within 3 business days of acceptance or assignment
    Inspection within 5 business days of assignment
    Diagnosis within 3 days of inspection
    Standard repairs completed within 10 days of approval
    Long-Term Savings & Best Practices

    Preventative action is the most effective way to lower turnover costs and ensure a smooth living environment. We recommend the following to safeguard your budget:

    Off-Season Servicing: Submit claims for furnaces during the summer and AC units during the winter to avoid peak-season delays and emergency surcharges.
    Documentation: Please provide the age, brand, model number, and condition of all covered appliances. If this information is unavailable, we require a home inspection to secure these details.

    Proactive Replacement: RPM Engage will notify you as appliances approach the end of their life expectancy to initiate claims before a failure occurs. This minimizes tenant disruption and increases the likelihood of a successful claim.

    By planning ahead, particularly during move-out periods, we can limit tenant disruptions and increase the likelihood of lease renewals. Our goal is to work in your best interest, focusing on cost-effective maintenance that ensures the long-term profitability of your investment.

     

  • Home warranty expiration date *
     - -
    2 digit month, 2 digit day, 4 digit year
  • Format: (000) 000-0000.
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  • Pets

  • Are you ok with Pets?*

  • We noticed you've selected 'No Pets' for your property. Please be aware that this choice could significantly impact vacancy times and rental income potential. More than 70% of renters today have pets, and properties that allow pets typically attract a larger pool of qualified applicants and command higher rental rates.

    At our company, we utilize a professional pet screening process designed to thoroughly evaluate pets, effectively managing risk and restricting problematic breeds. This allows you to comfortably accept pets while protecting your investment.

    We encourage you to discuss this further with your Account Manager to better understand the benefits of allowing pets and how our comprehensive screening process can support you.

  • Leasing

  • Is the property currently vacant and will we be handling the leasing process?*
  • Have you received rental comps for your property from your agent or our team?*

  • If Yes, please enter the rental comps provided:

  • Considering the comps provided, please select your desired pricing approach:*

  • Targeted Annual Income Awareness:

    To maximize your annual rental income, it's essential to consider not just monthly rent, but also the potential vacancy time that comes with pricing above market.

    Properties priced accurately at market rent typically lease within the first 3 weeks, when listing traffic is at its peak. After that, interest drops significantly, leading to extended vacancy periods.

    Current national average Days on Market is 49 days, and homes priced above market can sit even longer—hurting overall returns.

    Example Scenario: The True Cost of Overpricing

    Option A: List at Market Rate ($2,500/month)

    • Leased in 4 weeks (1 month of vacancy)
    • Annual Rent Collected: $2,500 × 11 = $27,500
    • Vacancy Loss (1 month): $2,500

    Option B: List Above Market ($2,700/month)

    • Vacant for 2.5 months or more
    • Annual Rent Collected: $2,700 × 9.5 = $25,650
    • Vacancy Loss (2.5 months): $6,750

    Additional Extra Costs During Vacancy: Mortgage (P&I, taxes, insurance), Utilities (electricity, water, gas), Lawn care, pest control, HOA

    Pricing above market rates (overpricing) can drastically increase vacancy periods, negatively impacting your total annual income. We strongly encourage realistic pricing based on current market conditions.

  • How did you determine this rental amount? (check all that apply)*
  • Are you aware of current available listings in your area that your property will compete against?*

  • Acknowledgement

  • Should be Empty: