Oberer's Flowers Management Employment Application

Call Center Manager - Job Description

This position is based out of our Dayton, OH location.

🌸 Join our Blossoming Team as the Call Center Manager! 🌸

We are an expanding company in the floral industry and we are looking for a detail oriented person to lead our Sales/Call Center at our corporate headquarters. Oberer's is a very community oriented company and we are seeking candidates who value their role in creating lasting memories within our communities. This career opportunity offers advancement as you learn the skills to increase your knowledge and productivity. With multiple departments, and locations, success is only limited by your individual drive and hard work. The independent, self-starter can thrive in this environment, and will be rewarded.

💼 Position: Assistant Purchasing Manager

🌼 Company: Oberer's Flowers Inc.

📍 Location: 1448 Troy Street, Dayton, OH 45404

🌷 Job Type: Full-time

 

Characteristics Needed

• Friendliness
• Honesty
• Sales-Oriented
• Humility
• Sense of Humor
• Patience
• Loves to Smile

 

Special Skills Needed

• Exceptional customer service skills and a desire to implement the company's core values to exceed customers' expectations every time.
• Passion for flowers and plants and the importance these items play in our everyday lives.
• Ability and experience to manage and schedule 8+ individuals on a daily basis.
• Effective communication skills; Proficient in grammar, spelling, the English language and math; bi-lingual a plus but not required
• Time management, self-motivation, attention to detail, strategic planning, and problem solving
• Basic computer skills; typing minimum 40 words per minute (50+ WPM preferred)

 

Job Duties

• Recruits, hires, trains, evaluates, and terminates
• Able to develop procedures along with those already in place to maximize efficiency and increase sales/average spend per customer
• Leads and motivates others by example
• Addresses and resolves customer complaints
• Monitor out/incoming calls
• Respond to customer emails
• Prepare daily and monthly billing statements
• Facilitate team meetings and training sessions for operations, sales and customer service
• Maintain open lines of communication with staff and management
• Ensure compliance with company policies and procedures
• Generate regular reports on call center performance

 

Experience

• Phone Etiquette: 2 years (Preferred)
• Customer Service: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Management: Minimum 1 year (Required)

Salary and benefits are commensurate with the level of experience.

Process Improvement, Supervision, Emphasizing Excellence

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

 

Schedule

• Monday to Friday
• Weekends as needed

 

Ability to Relocate:

• Dayton, OH: Relocate before starting work (Required)

 

Work Location: In person

 

Why Join Our Team?

• Be a part of Oberer's Flowers, a renowned floral retail network with a century-old legacy.
• Collaborate with a dynamic team of floral experts and professionals.
• Opportunity for growth and development within our expanding network of retail locations.
• Enjoy a competitive hourly rate commensurate with experience and qualification and benefits package:
  • Generous PTO policy
  • 401K plan with 4% employer match
  • Medical, dental, vision, and company-provided life insurance benefits
  • 40% Employee discount
• Make a meaningful impact by bringing joy to customers through the beauty of flowers.

Assistant Purchasing Manager - Job Description

This position is based out of our Dayton, OH location.

🌸 Join our Blossoming Team as an Assistant Purchasing Manager! 🌸

Are you passionate about flowers and have a keen eye for selecting the freshest blooms? Oberer's Flowers, a leading floral retail network with a rich history of over 100 years, is seeking an enthusiastic and dedicated individual to join our team as an Assistant Purchasing Manager. If you're ready to bring your love for flowers into a professional setting and contribute to our expansion plans, this is the opportunity you've been waiting for!

💼 Position: Assistant Purchasing Manager

🌼 Company: Oberer's Flowers Inc.

📍 Location: 1448 Troy Street, Dayton, OH 45404

🌷 Job Type: Full-time

 

🌿 Key Responsibilities 🌿

• Collaborate with the Vice President of Purchasing to identify trends, select flowers, plants, and accessories for our six retail locations.
• Maintain relationships with vendors, negotiate pricing and contracts, and handle orders.
• Assist in developing purchasing strategies to optimize product availability and profitability as we expand our network.
• Monitor inventory levels, track sales performance, and propose adjustments to maximize sales and minimize waste.
• Conduct market research and analyze consumer preferences to ensure a diverse and appealing product assortment.
• Assist with website optimization and visual merchandising and store layouts to create an efficient customer experience.

🌺 Qualifications and Skills 🌺

• Passion for flowers and a keen eye for floral design.
• Strong organizational skills with the ability to handle multiple tasks and meet deadlines.
• Excellent communication and interpersonal skills to build relationships with vendors and internal teams.
• Analytical mindset with the ability to interpret sales data and market trends.
• Previous experience in floral retail, buying, or related fields is preferred but not required.

🌻 Why Join Our Team? 🌻

• Be a part of Oberer's Flowers, a renowned floral retail network with a century-old legacy.
• Collaborate with a dynamic team of floral experts and professionals.
• Opportunity for growth and development within our expanding network of retail locations.
• We are looking for someone to grow into the position of Purchasing Manager with side-by-side training from the current VP of Purchasing.
• Enjoy a competitive hourly rate commensurate with experience and qualification and benefits package:
  • Generous PTO policy
  • 401K plan with 4% employer match
  • Medical, dental, vision, and company-provided life insurance benefits
  • 40% Employee discount
• Make a meaningful impact by bringing joy to customers through the beauty of flowers.

Floral Operations Manager - Job Description

This position is based out of our Dayton, OH location.

We are seeking a highly skilled and experienced Floral Operations Manager that is motivated to oversee the operations of multiple floral locations. The successful candidate will be responsible for managing all aspects of the business, including sales, marketing, staffing, inventory management and customer service.

At Oberer’s Flowers we provide many benefits including:

• Generous PTO policy
• 401K plan with 4% employer match
• Medical, dental, vision, and company-provided life insurance benefits
• 40% Employee discount

Schedules are set in advance, offering flexibility and the ability to plan out your life.

Key Responsibilities

• Manage and supervise all aspects of floral operations at multiple locations, ensuring that each store is profitable, well-staffed and operating efficiently.
• Develop and implement effective marketing and sales strategies to increase revenue and market share.
• Manage inventory and ordering processes to ensure optimal product selection and availability.
• Monitor and analyze financial performance data to identify trends, opportunities for improvement, and areas of concern.
• Recruit, hire, train, and supervise staff across all locations, ensuring that all team members are knowledgeable, professional and motivated.
• Implement customer service programs to ensure that each customer receives exceptional service and support.
• Manage budgets, expenses and financial reports for each location.
• Collaborate with senior management and other departmental managers to develop and implement strategic plans for the company.

Qualifications

• At least 5 years of experience in operations management with a proven track record of success in managing multiple locations.
• Strong leadership skills and the ability to manage a motivated team.
• Excellent organizational, communication, and interpersonal skills.
• Strong financial management skills, including budgeting, forecasting and financial analysis.
• Strong marketing and sales skills, including experience in developing and implementing effective marketing campaigns.
• Ability to multitask and prioritize tasks in a fast paced environment.
• Knowledge of the floral industry trends.
• Proficiency in relevant software applications.

Working Conditions

The Floral Operations Manager with multiple locations will work in the operations of the business as well as spending time in each of the floral locations. The job will require some evening and weekend work as well as travel.

Salary

The salary for this position will commensurate with experience and qualifications.

If you are an excellent Operations Manager with a passion for the floral industry and a proven track record of success in managing multiple locations, we encourage you to apply.

Transportation Coordinator - Job Description

This position is based out of our Dayton, OH location.

Our growing flower business is looking for a detail oriented individual to coordinate our box truck delivery program.

At Oberer’s Flowers we provide many benefits including:

• Generous PTO policy
• 401K plan with 4% employer match
• Medical, dental, vision, and company-provided life insurance benefits
• 40% Employee discount

Schedules are set in advance, offering flexibility and the ability to plan out your life.

Key Responsibilities

• Schedule box truck drivers and box truck loaders.
• Ensure shipments are accurately and quickly loaded.
• Verify that drivers are on schedule with deliveries.
• Accurately fill DOT paperwork for drivers and perform safety ride-alongs.

Qualifications

• Strong organizational skills.
• Ability to multitask and prioritize tasks in a fast paced environment.
• Knowledge or State Driving regulations.

Salary

The salary for this position will commensurate with experience and qualifications.

If you are an excellent Transportation Coordinator, with a passion for the floral industry and a proven track record of success in managing multiple locations, we encourage you to apply.