Online Returns Page

Lodge an Online Return Request

We offer store credit for returns on full-priced items within 7 days of purchase.
As of the 27th of July, our returns policy has changed:

We offer store credit returns on all full-priced items if the following conditions are met:
- The item/s is in the same condition as when purchased
- The original Mutual Muse tag is still attached
- The return is initiated within 7 days of receiving the item/s
Are all of the above conditions met for your return?
Full name
Email address
Order number
You can find this in your order confirmation email
Pick-up date or date of delivery

DayMonthYear
2 digit day, 2 digit month, 4 digit year
Which item/s are you returning?
What is the reason for your return?
If you’re looking to return an item for another reason, such as if it was not as described or differs from the condition notes provided, please get in touch with us directly at online@mutualmuse.net
How would you like to return the item/s to us?
Please note that we do not cover return shipping costs
Once submitted, we will review and determine if your item is eligible for a return

Eligible returns will be refunded in full to an Online Gift Card or ConsignCloud account for use in-store.

We will be in touch within 1-2 business days

Thanks!
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Lodge an Online Return Request