Technical Service Support Case File Request
Case File Number
Submitted Date:
Case File Status
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Submitted
In process
Completed
Assigned To:
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Craig Miller
Dan Ahrens
Tyler Swayne
Scott Taylor
Jim Balkonis
Stephen Neal
Contact Name:
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First Name
Last Name
Contact Phone Number:
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Area Code
Phone Number
Contact Email:
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example@example.com
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Additional Contact
Additional Contact Name:
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First Name
Last Name
Additional Contact Phone Number:
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Area Code
Phone Number
Additional Contact Email:
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example@example.com
Please Select Product Line
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Morbark
Rayco
Boxer
Denis Cimaf
Timber Wolf
Morbark
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Please Select
16 Super Beever
200
2010
2012D
2036
2050
2060
2060D
2070
2070XL
2090D
2100D
290
300
789 G 42 SP
790 D 52 SP SPH Stump Grinder
791 76 SPH 4X4 Stump Grinder
792 76 SP Track Stump Grinder
793 86 SP Track Stump Grinder
Beever 12
Blizzard 12
Blizzard 14
Busy Beever 100
Busy Beever 125
Busy Beever 175
Clipper 6
Cyclone 8
Drop Feed Busy Beever
Eeger Beever 1215
Eeger Beever 1415
Eeger Beever 1418
Eeger Beever 1621
Eeger Beever 1821
Eeger Beever 1922
Eeger Beever 2131
Eeger Beever 2230
Eeger Beever 812
Eeger Beever Portable Chipper
BVR 10
BVR 13
BVR 16
BVR 19
EZ 4000
EZ Beever 100
EZ Beever 2020
EZ Chipper 1020
EZ Model 1036
EZ Model 5
Hurricane 18
M12D
M12R
M12RX
M14R
M15R
M15RX
M18R
M20R
M612T Versatility Trailer
M6RM8D
Model 10
Model 12
Model 13
Model 16
Model 17
Model 20
Model 2200
Model 225 (PTO)
Model 2400
Model 2400XL
Model 2500
Model 7
MX D52 Stump Grinder
MX D86 Stump Grinder
MX G42 Stump Grinder
MX G50 Track Stump Grinder
Storm 12
Tornado 15
Twister 12
Typhoon 20
Versatility Trailer
10 HP Blower
10 x 20 Screen
1000 Tub Grinder
1000B Loader
1050 Tub Grinder
1100 Hammermill
1100 Tub Grinder
1200 Hammermill
1200 Tub Grinder
1200XL Tub Grinder
1225B Loader
1250 Tub Grinder
1300 Hammermill
1300 Tub Grinder
1400 Hammermill
1400 Tub Grinder
15 Buncher Saw
1500 Hammermill
1500 Tub Grinder
1500b Loader
1600 Hammermill
1600 Tub Grinder
18 Disc Saw
1828 Conveyor
1848 Flail
20 Buncher Shear
2036 Chipper
2036 Mountain Goat
2036 NCL Chipper
22 Buncher Shear
223223 Flail
23 Flail
2348 Flail
2355 Flail
2396 Flail
2400X Wood Hog
2400XT Woodhog
2455 Combo Flail
2455 Flail25 HP Blower
2536 NCL Chipper
2536 Track
2600 Wood Hog
2755 Flail
3 HP Blower
30 HP Blower
3000X
3000XT
3036 Chipper
3036 Mountain Goat
3036 NCL Chipper
3036A WCL Chipper
3036B NCL Chipper
3036B WCL Chipper
3060 Conveyor
3200 Woodhog
3400X Wood Hog
3400XT Wood Hog
3600 Woodhog
3800 Woodhog
3800XL Woodhog
40 HP Blower
400 Loader
4000P Coloring Unit
4036 Conveyor
4036 NCL Chipper
4036 Track
4036 WCL Chipper
4048 Conveyor
4060 Conveyor
4237 Woodhog
4300 Tractor
440 Debarker
4600 Woodhog
4600XL Woodhog
48 Chip Pac
48 Chipper
48 Knife Grinder
5 X 10 Screen
5 X 5 Screen
5036 Chipper
5036 Conveyor
5036 Mountain Goat
5048 Chipper
5048 Conveyor
5048 Mountain Goat
5048 NCL Chipper
5048B NCL Chipper
5048B Track Chipper
5048B WCL Chipper
5048X NCL Drum Chipper
5048X Track Chipper
5060 Conveyor
5237 Woodhog
550 Chiparvestor
5500 Stand Alone Flail
5600 Woodhog
58 Chip Pac
58 Chipper
6 X 12 Screen
6 X 6 Screen
6036 Chipper
6036 Conveyor
6042 Chipper
6060 Chipper
618 Screen
627 Screen
628 Debarker
6300XL Tractor
632 Debarker
636 Debarker
640 Debarker
6400X Woodhog
6400XT Woodhog
66 Chipper
6600 Woodhog
6600T Woodhog
7 X 14 Screen
7 X 18 Screen
7 X 8 Screen
727 Screen
737 Screen
75 Chip Reclaimer
75 Chipper
75 HP Blower
7600 Woodhog
83 Chipper
837 Screen
950 Hammermill
950 Tub Grinder
96 Chipper
Bark Conveyor
Barn Sweep
Belt Conveyor
Brush Rake
C Debarker
Cab
Carriage
Chip Dryer
Chop Saw
Conveyors – Misc
Cut Up System
Debagger
Debarker Rosserhead
Delimber Debarker
Drag Chain
Drop Belt
Feller Buncher
Flail Debarker
Green Chain
HD 30 Mulch Hog
HD 60 Mulch Hog
HT 1684A Shredder
HT-1000 Shredder
HT-1042
Husk Saw
Hydraulic Unit
Live Deck
Load Hopper
Loaders
Log Turner
LP Debarker
LP-50 Series Pole Peeler
M20R
Metal Detector Log Conveyor
Metro Eeger Beever
Michigan Knife Model 20 Hand
Grinder
Model 12 Chiparvestor
Model 18
Model 20
Model 20 NCL
Model 22
Model 22 Chiparvestor
Model 22 NCL
Model 22 Rebuilds
Model 23 NCL
Model 23 WCL
Model 23X NCL
Model 23XT
Model 27
Model 30 Front Feed
Model 30 NCL
Model 30 RXL
Model 550 Chiparvestor
Mor-Bite Grapple
Morbell Logger
Mulch Maker
Multibagger
Mut Tractor
NW C
NW16
NW24
Operators Cab
Picking Station
Portable Screen
Pronar Trommel 20.55
Pronar Trommel 20.72
PS8 Post Peeler
PSP Post Peeler
PT200 Trommel
Pump Stand
Radial Stacking Conveyor
Rapid Shear
Roll Case
Sawmill
Sawmill – Misc
Scalper
Slab Drag
Spiral Screen
Stac Trac
Stac Trac 2000
Stacking Conveyors
Stump Buster
Talon Shear
Tow Dolly
Transfer Deck
Trough Conveyor
Unscrambler
Vibrating Conveyor
Waste Recycler
Wolverine Tractor
Other
Rayco Machine Model Number
*
Please Select
53 Branch Manager Grapple
1800AWL
4000AWL
AT71
AT75
C100R Compact Crawler
C120R Compact Crawler
C120S Compact Crawler
C200 Compact Crawler
C275 Carrier
RC12
RC1220G
RC1824
RCT150S
RG1620
RG13 Series-II Mini Stump Cutter
RG25HD Stump Cutter
RG27 Stump Cutter
RG37 Super Jr
RG37T
RG38 Stump Cutter
RG40
RG45T Self Propelled Stump Cutter
RG45X-R
RG50
RG55 Stump Cutter
RG66 Stump Cutter
RG70X Stump Cutter
RG74DXH
RG74T-R Track Stump Cutter
RG80A Stump Cutter
RG90
RG165T-R Stump Cutter
RG1625
RG1635
RG1672
T415
Trailer
Other
Boxer Machine Model Number
*
Please Select
Boxer 120-24
Boxer 120-36
Boxer 120-48
Boxer 320
Boxer 322D
Boxer 375 CE
Boxer 385D
Boxer 427 Brute
Boxer 525DX
Boxer 532DX
Boxer 600HD
Boxer 700HDX
Boxer 950HD
Boxer Attachments
Boxer X7 Chipper
Other
Denis Cimaf Machine Model Number
*
Please Select
DAF-150D
DAF-180D Front-Mounted Mulcher
DAF-180E Front-Mounted Mulcher
DAF-225E
DAF-225EX
DAF-250EX
DAH-065B
DAH-080C
DAH-085B
DAH-100C
DAH-125D
DAH-150E
DAH-150ER
FM100-6R Mulcher Head
FM120-6C Mulcher Head
FM120-6R Mulcher Head
FM140-6DR
FM190-C
FM200-6CA Mulcher Head
FM200-6DR Mulcher Head
FM200-6R Mulcher Head
FM275-7R Forestry Mower 7
FM415-8R Mulcher Head
Shearex-U-999116
Other
Timber Wolf Machine Model Number
*
Please Select
TW 160 PH
TW 230 HBD
TW 230 HBP
TW 230 VTR
TW 280PHB
Other
Machine Serial Number:
*
Machine Hours:
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Other Machine Model Number:
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What Assembly Group Best Describes Your Technical Service Request
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Electrical
Fabrication
Hydraulic
Powertrain
Paint
Engine
Other
Note: You can select multiple groups hold CTRL and then click
Technical Service Request Description:
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Complaint Description
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Have you contacted your dealer regarding this complaint, if yes please provide the dealer's name:
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Yes
No
Type Dealer Name:
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Diagnostics:
Diagnostic / Root Cause
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Diagnostic / Root Cause File
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Complaint Correction:
Complaint Correction
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Complaint Correction File
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