Documentation Services Only
If you have already sorted your pet's flights and are only in need of documentation services, we are happy to help with this process and ensure all proper documents are received in a timely manner and filed in person at the Hawaii Department of Agriculture, setting your mind at ease that your pet/pets will be eligible to enter the state of Hawaii and be cleared to go home same day. (pets must arrive during entry clerance hours to ensure same day release)
We often have clients who are flying private, in the cabin or as excess baggage. We can accommodate as necessary or we can help your local vet with the proper protocol and documentation as well.
All clients are required to download and use our Island Pet Movers app, found for free in the Apple or Android app stores. These app conversations will not be active until we have a paid contract or a deposit from you.
Our service fees are non refundable for any reason should your pet end up not moving to Hawaii regardless of the reason, covid, job cancellation, change of PCS orders, or pet passing, this is becuase we will have already done our work on your behalf.
The state of Hawaii entry fee would be the only fee that is refundable if a pet does not end up moving to Hawaii.