Completing a Paper Inspection for Drivers Operating a DOT-Regulated Vehicle
If a driver has been notified in the Amazon Delivery App to complete the paper inspection or if an inspection cannot be completed in the Amazon Delivery App, the driver should obtain a blank paper checklist from their DSP management team/dispatcher. A pre-trip paper inspection must be completed before operating the vehicle and a post-trip paper inspection must be done after completing their route when they are done operating the vehicle. There should be a supply of the paper checklist available in vehicles at all times.
Pre/Post-trip inspection completion
- On a new paper DVIC form, the driver must complete the document correctly. The top portion must be complete with the date, time, and all the vehicle information filled in. The document must be signed upon completion of the checklist.
- The driver needs to physically inspect each item on the checklist.
- No Defects: If no defects are present on the vehicle, the driver will check the box at the bottom to indicate the “vehicle is in satisfactory condition”.
- No Out of Service Defects: If defects are present on the vehicle but it is not an out of service defect, the driver will check the box to indicate the “vehicle is in satisfactory condition”
- Out of Service Defect (noted with an asterisk (*) next to the item): If an out of service defect is present, the driver will check the item in the list.
- Driver will sign the paper DVIC checklist
- Driver will provide a copy of the signed paper to their DSP/Dispatcher.
- The DSP/Dispatcher must audit the paper to ensure it is completed correctly, legible, and signed by the driver.
- If out of service defects are present on the vehicle and noted on the form, the driver must not drive the vehicle. The driver must contact the DSP management team/Dispatcher to get an alternate vehicle (if applicable). The DSP management team/Dispatcher should follow their process to place the impacted vehicle out of service and schedule a repair of the issue(s).
- The paper inspection must be retained by the DSP for 90 days after route completion.
DVIC Submission
- At the end of each day, the DSP management team must scan or take a picture of each paper inspection completed and upload it into the Fleet Management Portal. This attachment will be audited so please ensure all fields are completed, it is legible and signed or it will be returned.
- To upload the paper inspection, go to the Fleet Management Portal, navigate to the “Vehicle List” page, then to the specific vehicle for which you want to upload an inspection. From the “Vehicle Detail Page”, click on the “Inspection” tab, then “Upload Inspection”. Follow the instructions in the portal to submit.
- Complete instructions for uploading a paper inspection can be found in the “DVIC DSP Resource Guide” available in the “Resource Center”.
- Once repairs have been completed, resolve the defects in the Fleet Portal by resolving the defect and providing proof of repair (e.g. repair work order, receipt, or image).
Reminders!
- Please ensure drivers are completing the paper vehicle inspection when prompted in the Amazon Delivery App or when an inspection cannot be completed in the Amazon Delivery App.
- There should be a supply of paper inspections available in all vehicles at all times.
- A pre-and post-trip inspection must be completed for all vehicles that are operated. If a paper inspection is completed, it must be uploaded into the Fleet Management Portal by noon the day following execution.
- Ensure the paper inspections submitted by your driver are completed correctly, legible, and signed.
- If documents are not signed, legible, filled out correctly, or do not include the repair documentation, you will receive an email to resend the corrected document. To avoid this, please ensure you follow the instructions listed above.