GM Reporting

Today's Date*

MonthDayYear

Property Name*

Name*

First NameLast Name

Email*

Your email, in the event there are follow-up questions.

PREVIOUS DAY*

Rows	ADR	Occupancy %	Room Revenue Total	Market Revenue	Meeting/Board Rm Rev	Other Rev
Totals

Previous Day Revenue*

Rows	Accounts Receivable posted	EDC transmissions	Shift4 Transmissions	Cash drops in system
Totals

Previous day Cash Drops reported by System:*

Enter the amount of cash the system says SHOULD have been dropped for YESTERDAY'S date. This is the total of Night Audit's SECOND drop yesterday (after running the night audit), yesterday's AM drop, yesterday's PM drop, and last night Audit's FIRST drop. If you are reporting multiple days' drops because you were off, include all the drops from your last count, until (and including) night audit's first drop last night.

Previous day Cash Drops actual (This includes FD agent's reported overages/short) :*

Enter the amount of actual cash that was reported dropped by front desk agent's in the system for YESTERDAY'S date. This is the amount that should actually physically be in the safe for yesterday's drops.

Over/(short):

This is a formula. Do not enter any values here.

Please explain the discrepancy:

Total Cash counted in safe (for previous day's drop):*

See above. Make sure you are counting the correct envelopes and leaving the rest to count tomorrow. Keep envelopes separated so as to not get confused.

Over/(short):

This is a formula. Do not enter any values here.

Please explain the discrepancy:*

Previous Day's Reservations with Penalty:*

Rows	No. of reservations in this category:
No-Show
Late Cancel
0 Night Stay

Did we fail to collect payment on any of the above reservations for any reason?*

YesNo

Non-Payment on Previous Day Reservation:*

Rows	Confirmation Number	Reservation Type	Rate Plan/Code	Reason for Non-Payment
1
2
3
4

In the last 24 hours, did you process any refunds (full or partial), discounts, Guest Assistance refunds, or 100% guarantees?*

YesNo

Refunds, discounts, 100% Guarantees processed:*

Rows	Confirmation #	Amount Refunded	Reason for Refund
1
2
3

Are there currently any Guest Assistance cases open?*

YesNo

Guest Assistance cases currently open:*

Rows	Confirmation #	Summary of issue	When to be resolved?
1
2
3

Today's Housekeeping and Reservations Report*

Rows	Total
Projected Occupancy
Total Checkouts
# HK scheduled

GM Daily Guestroom inspections:*

Rows	1	2	3	4
Room #
Comments?

Do we have any rooms out of order?*

YesNo

Out of Order Rooms:*

Rows	Room #	Reason
1
2
3
4
5

Maintenance work completed today: *

Rows	Description
Room # PM
Room # PM
Task 1
Task 2
Task 3
Other Notes

Attach PTD YTD Report from Previous Day*

Advanced Purchase Posted Today? (attach AP report below)*

CompletedIncomplete

Attach Advance Purchase Report*

Are you making a bank cash deposit today?*

YesNo

Total Cash drops reported since last deposit:*

Count and deposit only the envelopes on days for which Night Audit has been completed (basically, do not use today's safe-drops in your count or your deposit to the bank. Leave it for the next deposit). This field is the total amount of cash you have counted in the safe every day and reported here since the last deposit. It is the total of the ACTUAL cash in the safe each day (NOT the system reading. If there is a discrepancy, it should have been explained in your daily report).

Cash Deposited in bank today:*

This is the ACTUAL cash that was in the safe today that you took to the bank to deposit. Make sure to NOT include the drops made in the safe after night audit's first drop last night.

Over/(short):

Please explain the discrepancy:

Attach copy of deposit slip from bank:

ACCOUNTS RECEIVABLE: Are there any AR accounts that are MORE than 30 days over-due?*

YesNo

List all AR accounts that are more than 30 days past due:*

Rows	Name	30-60 days over due	60-90 days over due	90-120 days over due	120+ days over due
1
2
3
4

What is the balance on the Hilton Honors Clearing Account?*

In accounts receivable

LIGHT STAY: Has last month's utilities been posted to Hilton Light Stay?*

YesNo

Please submit utility information for last month:*

Rows	Expenses Last Month
Trash
Electric
Gas
Water

Housekeeping Rooms Report (Pay Period Dates 1-15)

Rows	# Rooms Cleaned
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
Day 9
Day 10
Day 11
Day 12
Day 13
Day 14
Day 15
Total Rooms Cleaned 1-15:

Housekeeping Rooms Report (Pay Period Dates 16-31)

Rows	# Rooms Cleaned
Day 16
Day 17
Day 18
Day 19
Day 20
Day 21
Day 22
Day 23
Day 24
Day 25
Day 26
Day 27
Day 28
Day 29
Day 30
Day 31
Total Rooms Cleaned 16-31:

Housekeeping Labor Report (Pay Period Days 1-15)

Rows	Payroll $	Total hours
Housekeeping days 1-15:
Head HK days 1-15:
Laundry days 1-15:
Total Payroll days 1-15:

Housekeeping Labor Report (Pay Period Days 16-31)

Rows	Payroll $	Total Hours
Housekeeping days 16-31:
Head HK days 16-31:
Laundry days 16-31:
Total Payroll days 16-31:

TOTAL MINUTES/ROOM (Pay Period Dates 1-15)

TOTAL MINUTES/ROOM (Pay Period Dates 16-31)

List all areas at last inspection in which more than 6 points were deducted and note their status (completed, in-progress, not started). For "In Progress" items, indicate what the progress is and what is needed to complete the item. For "not started" status items, indicate the date at which you intend to have this item completed.

Add all receipts for the bank/drawer that needs reimbursement. Do not mix/combine multiple banks in 1 report. Each bank being refunded must submit its own form for reimbursement. *

Rows	$ Receipt 1	$ Receipt 2	$ Receipt 3	$ Receipt 4
Market/Suite Shop
Cleaning Supplies
Breakfast Supplies
Housekeeping Supplies
Linen
Room Supplies
Rooms-Misc
Computer/internet
Customer Relations
Dues & Subscriptions
HR
Emplyee Relations
Admin & Genera-misc
Office Equipment
Office Supplies
Postage
Sales & Marketing
Uniforms
Casual Labor
Building (Maintenance)
Building -Electrical
Equipment Rental
Grounds and Landscaping
Building - Mechanical
Snow Removal
Pool
Tools and Supplies
Shuttle Repair and Maint
Shuttle-Fuel

Total Petty Cash Expense

Attach copy of all receipts for the expenses listed above.

***Once submitted, staple all these receipts together and keep in bank until they can be exchanged for cash.

Did you refund your bank yourself with any cash on hand? (did you take any money out of the safe in order to reimburse your expenses?)

YesNo

How much?

If yes, you must print this form and include it as an attachment with your next bank deposit report in the "GM Daily Report" form. As a result, your bank deposit must be short by exactly the amount you indicated here.

Total due to your bank:

This is the remainder between your petty cash report and the amount you reimbursed from the safe.

Additional Comments

Any additional comments regarding the status of the property, or if you needed additional room above to include more information

Delta Management Reporting Portal

Close-Out Yesterday's Reservations and Drops

Today's Operations

Cash Deposit to Bank

Housekeeping Labor Report

Quality Assurance Monitoring

Petty Cash Reporting and Reimbursement