WARRANTY REPAIR AUTHORIZATION REQUEST FORM
Based upon our assessment of the time and cost involved in the replacement of parts on our Minipack machines, please find below our Labor Fixed Rate Chart. In an effort to minimize repair costs, we have provided you with our standard estimated replacement time involved in the removal an installation of items on our MV Series (table top, freestanding and swing-lid) and our Shrink Series machines. We hope you will find this information useful and helpful in keeping repair costs to a minimum.
Labor: Labor charges claimed for warranty service MUST have prior authorization by Minipack America, Inc. before services are performed, and will be handled on a case by case basis. If Warranty Repair Request is authorized by Minipack America, Inc., a credit will be issued upon receipt of Service Invoice, but will not exceed $75.00 per hour (travel time not included) and following mileage rates: Zone A (10 miles) $30.00; Zone B (25 miles) $60.00; Zone C (40 miles) $90.00; Zone D (>40 miles) mileage rate $1.05 per mile (round trip).