Customer Survey Form
1. Welcome Center/ Lobby:
*
Rows
Excellent
Very Good
Good
Fair
Poor
N/A
Professional Courteous Attitude
Knowledge of Facility
Knowledge of Event
Greeting upon your Arrival
Knowledge of Surrounding Area
Appearance of Lobby
2. Facility:
*
Rows
Excellent
Very Good
Good
Fair
Poor
N/A
Accuracy of Room Set
Comfort of Facility
Cleanliness of Facility
Quality of Audio Visual Services (Prestige)
3. Staff:
*
Rows
Excellent
Very Good
Good
Fair
Poor
N/A
Ease of Booking Facility (Sales Person)
Ease of Planning Event (Event Management)
Responsiveness of Staff
Employee Courtesy
4. Food and Beverage (Including Concessions):
*
Rows
Excellent
Very Good
Good
Fair
Poor
N/A
Food and Beverage Sales Process
Quality of Food and Beverage Items
Portion Size
Food Presentation
Responsiveness of Staff
Employee Courtesy
Overall Rating of Food and Beverage Service
5. Which factors are most important to your event?
*
6. How likely are you to return?
*
7. Name any of our staff that you would like to recognize:
8. Additional Comments:
9. Company/Group:
*
10. Event Date:
*
11. Name:
*
First Name
Last Name
12. Email:
*
13. May we use your comments for promotional purposes?
*
Yes
No
Please verify that you are human
*
Submit
Should be Empty: