Customer Survey Form

1. Welcome Center/ Lobby:*

	Excellent	Very Good	Good	Fair	Poor	N/A
Professional Courteous Attitude
Knowledge of Facility
Knowledge of Event
Greeting upon your Arrival
Knowledge of Surrounding Area
Appearance of Lobby

2. Facility:*

	Excellent	Very Good	Good	Fair	Poor	N/A
Accuracy of Room Set
Comfort of Facility
Cleanliness of Facility
Quality of Audio Visual Services (Prestige)

3. Staff: *

	Excellent	Very Good	Good	Fair	Poor	N/A
Ease of Booking Facility (Sales Person)
Ease of Planning Event (Event Management)
Responsiveness of Staff
Employee Courtesy

4. Food and Beverage (Including Concessions):*

	Excellent	Very Good	Good	Fair	Poor	N/A
Food and Beverage Sales Process
Quality of Food and Beverage Items
Portion Size
Food Presentation
Responsiveness of Staff
Employee Courtesy
Overall Rating of Food and Beverage Service

5. Which factors are most important to your event?*

6. How likely are you to return?*

7. Name any of our staff that you would like to recognize:

8. Additional Comments:

9. Company/Group:*

10. Event Date: *

11. Name:*

First NameLast Name

12. Email: *

13. May we use your comments for promotional purposes?*

YesNo

Please verify that you are human*