Contact Technical Support

Contact Technical Support for Shrink Machines

Couldn't find your answer in the Help Center? Tell us what technical issue or question you have. After you click "Submit" you will receive an email confirmation with your case number and other important information.

Contact Information

Contact Name

Company/Business Name

Address

Street Address

Street Address Line 2

CityState / Province

Email Address

example@example.com

Phone Number

Please enter a valid phone number.Format: (000) 000-0000.

Your Position

Please describe:

Machine Information

I would prefer to:

Please upload a picture of your Serial Sticker below.

Model Number (8 digit number)

Year/Anno

SERIAL/MATR. Number

Voltage

What products are you mainly packaging?

Has the sealing blade been replaced recently?

Are the heating elements getting hot?

Is this machine sharing power with other machines or are you using an extension cord?

What program number does the display show?

Please explain your issue and when it started.

NOTE: Our advice is stricly limited to the question(s) asked and is based on the information provided to us. Minipack does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information.

After you click on "Submit" you will receive an email confirmation with your case number and other important information.

Minipack America Inc. - 1832 North Glassell Street - Orange, CA 92865 USA - Phone: +1 (714) 283-4200