Primary Duties and Responsibilities:
General
• Ensures center compliance with all federal, state, and local regulations, including but not limited to Office of Licensing.
• Implements health and safety standards; ensures that appropriate supervision occurs at all times.
• Completes all required paperwork in a timely manner and maintains same in an organized, current manner, as required by Licensing and Future Generation policies.
• Keeps Executive Director apprised in a timely manner of all critical areas of responsibilities, including serious student accidents, employee issues, and significant events. Develops and maintains a strong working relationship with all state licensing authorities, vendors, and community contacts.
Customer Service
• Develops and actively maintains positive communications with parents.
• Recognizes parent concerns, evaluates course of action and responds appropriately to needs of parents. Communicates parent concerns to Operations Manager and the Executive Director as needed.
• Responsible for managing child enrollment. Ensures that empty spaces are full and creates and implements a marketing plan to meet this goal.
• Responsible for conducting tours with prospective parents. Follows that relationship through enrollment assisting when necessary.
Educational Program
• Ensures that High Scope curriculum is appropriately implemented throughout the program and that state requirements for each age group are met.
• Works to ensure that the staff is effectively trained on curriculum and developmentally appropriate practice.
• Works with staff who need guidance in all areas, including, but not limited to curriculum implementation, classroom management, and working with children with special needs.
• Oversee and document teacher implementation of High Scope curriculum.
• Ensures that all aspects of Child Observation Record are complete and updated with appropriate observation information for each child in the program. Communicates frequently with instructional staff regarding this process.
• Ensures that staff are operating within a properly labeled, clutter-free, organized learning environment which sets the stage for successful curriculum implementation.
Financial Responsibilities
• Is familiar with and able to create a program budget to ensure all resources are effectively managed and within budgetary constraints. Creates new budgets each year that best meet the program’s needs and goals.
• Ensures that accounting management software requirements are met, this include tracking accounts receivable with parents and unified child care agencies.
• Maintains appropriate financial receipts on all credit card and bank transactions in an organized manner.
• Maintains accurate financial accounting of program operations and protects program’s monetary assets. Ensures program supplies and equipment are inventoried and appropriately maintained. Ensures that all materials and equipment needed are ordered in an expedient manner.
Human Resources
• Recruits, selects and properly trains qualified staff. Develops staff through program growth and guidance plans. Maintains professional working relationships with program staff.
• Anticipates staffing needs, prepares and posts weekly staffing schedule, and modifies it according to enrollment and staffing resources. Ensures that state and local regulations are met at all times.
• Counsels staff regarding performance issues via employee handbook and policy and procedures for corrective action.
• Evaluates staff on a yearly basis with a written performance review, and at other times as needed; recommends merit increase for staff within program guidelines.
Physical Facility
• Maintains building, equipment, and grounds to ensure a safe environment that meets program and licensing safety standards.
• Maintains a clean, safe, and healthy environment through scheduled cleaning and frequent safety checks.
• Works with the Operations Manager to coordinate equipment and facility repairs; ensures timely completion of repairs to minimize any risk of injury to others.
• Ensures that center is pleasing to all five senses and is always clean and organized.