Med USA 2023 Practice Survey
Revenue Cycle Challenges
Do you currently outsource any aspects of your practice’s revenue cycle management?
*
Yes, we outsource all of it
Yes, we outsource part of RCM
No, an internal team handles all RCM
Other
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Please rank the following in order of priority when it comes to choosing your RCM partner:
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How did you select your current RCM partner? (choose all that apply)
Referral from colleague/other
Social/digital media ad
Email marketing
Conference/event
Industry publication
Google search
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In 2023, what is your biggest challenge or concern when it comes to your practice’s revenue cycle? (Select one)
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Missed billings/revenue
Lengthy A/R days
Poor service from revenue cycle vendor
Staffing problems
Claims rejections
Keeping up with regulatory requirements
Provider credentialing/enrollment
Other
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With your current RCM solution, do you have access to any of these practice analytics (check all that apply) and if so, which do you utilize?
HAVE
Coding trend data
Collection rates
Billing cost data
Payer-mix reports
Credit balance data
Account reimbursement/aging reports
Not Sure
USE
Coding trend data
Collection rates
Billing cost data
Payer-mix reports
Credit balance data
Account reimbursement/aging reports
Not Sure
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Is your current revenue cycle solution meeting all of your practice’s RCM needs?
*
Yes
No
Not Sure
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When is the last time you evaluated your revenue cycle management solution?
*
Within the past year
One to Three years ago
Over Three years ago
I have never evaluated my RCM solution
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Which of the following would most likely influence you to change your current RCM solution? (select one)
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A 25% increase in revenue per claim
A 40% decrease in A/R days
Reporting transparency
Implementation in under 30 days
Lower cost
Integration with current EHR/workflows
Better customer service/support
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Please share your practice size:
*
1-2 Providers
3-6 Providers
6-10 Providers
11+ Providers
What field of medicine do you work in?
*
Primary Care/Urgent Care
Orthopedic Surgery
Behavioral Health
Other Specialty Practice
Other
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Are you interested in receiving more information or practice resources about revenue cycle management?
Yes
No
Email Address
*
example@example.com
Submit
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