PAITool Survey 2023

The PAITool project (Practical AI Training Tool for Digital Transformation of SMEs), funded by Erasmus+, aims to develop and test new flexible opportunities for VET on Artificial Intelligence, that will support SME staff in adapting to and enacting digital transformation. The project will thus help SMEs to learn how to incorporate AI systems and tools in their own business structure and gain a competitive edge in the market.

We are therefore carrying out a needs analysis to better identify and understand the needs of SMEs in adopting AI in their business practices, in order to develop a more effective training course.

You are kindly asked to fill in this survey in order to help us assess obstacles that SMEs and staff face in incorporating AI into their business and the knowledge gaps that the course should address.

The survey should take no longer than 10 minutes to complete.

Responses will be anonymised and analysed for our Needs Analysis report. Please leave your email address if you would like to receive a copy of the finished report.

Personal Information
1. Name of participant, or organisation (if applicable)
2. Country of organisation *
3. Email address (company/personal)
4. Type of organisation*
If other, please specify
7. Role in organisation*
If other, please specify
8. Choose the main product(s) or service(s) offered by your organisation*
If other, please specify
9. Give a brief description of the product or service offered by your organisation.
Digitisation needs
10. To what extent do you agree with the following statement? Our company has a Digital Business Strategy which is aligned with the Business Strategy and it is being implemented.*

1

2

3

4

5

1 is Strongly Disagree, 5 is Strongly Agree
11. In which of the following business areas does your company plan to digitise and plan investments? Please select all options that apply.*

Product/Service design (incl. research, development and innovation)Project planning and managementOperations (production of physical goods/manufacturing, packaging, maintenance, services, etc.)Collaboration with other internal site locations or other companies in the value chainInbound logistics and warehousingMarketing, sales and customer services (customer management, order processing, helpdesk, etc.)Delivery (outbound logistics, invoices, etc.)Administration and human resourcesPurchasing and procurement(Cyber)security and compliance with Personal Data regulations/GDPROther
12. What does your company consider necessary to reskill and upskill its staff for digitisation? Please select all options that apply.*

Performing a staff digital skill assessment to identify the digital skills gapsDesigning a training plan to train and upskill staffOrganising short training sessions, providing tutorials/guidelines and other e-learning resourcesFacilitating learning-by-doing/peer learning/experimentation opportunitiesOffering traineeships and job placements in key capacity areasSponsoring staff participation in trainings organised by external organisations (training providers, academia, vendors)Making use of subsidised training and upskilling programmesOther
13. Which technologies and business applications does your company plan to implement? Please grade all options that apply
Natural Language Processing, incl. Chatbots, text mining, machine translation, sentiment analysis*

1

2

3

4

5

1 is Unimportant, 5 is Very important
Computer vision/image recognition*

1

2

3

4

5

1 is Unimportant, 5 is Very important
Audio processing/speech recognition, processing and synthesis*

1

2

3

4

5

1 is Unimportant, 5 is Very important
Robotics and autonomous devices*

1

2

3

4

5

1 is Unimportant, 5 is Very important
Business intelligence, data analytics, decision support systems, recommendation systems*

1

2

3

4

5

1 is Unimportant, 5 is Very important
Intelligent control systems*

1

2

3

4

5

1 is Unimportant, 5 is Very important
If Other, please specify
This project would like to create a course and hold a number of workshops in order to tackle obstacles faced by SMEs and staff in incorporating AI into their businesses.
15. Which of the following obstacles do you think are faced by your company?

Lack of training staffLack of training materialLack of monetary resourcesLack of interest from staffLack of knowledge about AI and ways of digitising a companyOther
16. Can you briefly suggest any knowledge gaps that you feel need to be addressed by our course?
17. Do you wish to make any other comments related to this topic?
Should be Empty: