Content Ops General Intake Form

Content Ops General Intake Form
For all Magento related requests

(ATC Activations or deactivations, SKU updates [Start discontinuation, end discontinuation, Suspensions, suffix updates], or Promo Codes) please use this form: https://form.jotform.com/250164298159059
Requester Name

First NameLast Name
Email address
example@example.com
Please select the store front this request is for
Please select the store front this request is for
Please select business priority
For business priority, below are the definitions for each level:

Critical: This issue requires immediate attention due to one of the following:
- Brand Crisis (Blurry broken images, offer expired, wrong CTA link, etc.)
- Revenue Loss (Wrong MSRP, ATC not enabled, etc.)
- Legal Liability
High: This issue is important to the business and will require attention within 1-2 days:
- Media behind the page & social drivers
- Predefined launch dates
- Issues have the potential to become critical
- VP request
Medium: This is the STANDARD business priority
- This issue needs agreed on due dates
Low: This issue doesn’t impact LG business. Please address within bandwidth capabilities.
Due Date

MonthDayYear
2 digit month, 2 digit day, 4 digit year
Is this a request for a new page build, or an update to an existing page/contents?
New requests - please select one:
Update existing - please select one:
Add BU
Which systems would you like access to?
Do you have a Figma link?
Please provide the Figma link
Please provide category this press release should be authored under
Please confirm the US Legal team has reviewed and approved the contents of this submission. If not, please submit for legal review to Lisa Cho, Yani Ho, John Wynn and Kathleen Russell.
For new category requests: In the area below provided for attachments please provide a file listing SKUs, category messaging, applicable sub categories and desired filters
Will the attentive handraiser be triggered on page load or via CTA button click?
Please confirm Measurement Ops team has reviewed & aligned?
Please confirm 1XP team has reviewed & aligned?
Has Legal team reviewed the disclaimers, Opt in check boxes & other legal terms to allow form submission and sub-sequent communications?
For new landing page requests: In the area provided for attachments please provide links to any design files.
Program name:
Program Owner:
Proposed program URL(s):
New Handraiser go live date:

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
New Handraiser end date:

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Plan for after Handraiser ends:
Is the design ready?
New landing page - go live date

MonthDayYear
2 digit month, 2 digit day, 4 digit year
New landing page - end date

MonthDayYear
2 digit month, 2 digit day, 4 digit year
For new press releases: please attach file in the field below.
Please provide page URL(s) :
New user account - first and last name of new user:

First NameLast Name
New user account - email address of new user:
example@example.com
Which team/BU do you belong to?
Which systems would you like access to?

Other
What systems would you like access to?
Reason for requesting access to the system (Please provide as complete of information as possible for review/approval)
At any given time, our staging environment contains thousands of sensitive, confidential, sometimes embargoed contents/info/specs not made available to the public yet. To prevent unauthorized person(s) accessing staging, we are taking an extra precautionary step of having the requestor submit the intake form and provide his/her manager’s approval with reason(s) to accessing the staging environment for initial acct creation.
Bug Fix - URL where issue can be seen
Bug Fix: please provide description of what needs to be fixed
QR Code requests: In the 'additional information' area below please provide
- the link the QR code should go to
- will this need to open a file?
- Campaign ID
- UTM tracking
If you need help or have any questions on Campaign ID or UTM tacking, please contact Fabrin Cabrera - fabrin.cabrera@lge.com
What type of promo code would you like to create?
PO#
if applicable
SO#
if applicable
Is this promo code for customer recovery or custom discount?
What product SKU is this for?
Current price
Expected price
Do you have a code you would like to use, or should we generate a random one?
Update PLP/Category pages - please provide URL
Filter change request
Please provide Filter L1 & L2 name
Filters in PLPs require a PDP spec for creation, if the spec does not yet exist in the PIM please request spec update before filter submission
PLP/category updates: In the area provided below please describe the type of PLP/category updates that are required. Updates can include banner, filter, gridwall, disclaimers, etc.
Homepage updates: In the area provided below please describe the type of homepage updates that are required.
Start Date

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
End Date

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
GNB updates: In the area provided below please describe the type of GNB updates that are required.
Update campaign landing page - please provide URL:
In the area provided below please describe the type of updates required on campaign landing page.
Update press release - please provide URL:
In the area provided below please describe the type of updates required on press release page.
A/B testing updates: In the area provided below please describe the type of updates that are required.
New A/B testing: In the area provided below please describe the type of testing required.
Update public notice/legal page - please provide URL:
In the area provided below please describe the type of updates required.
To apply for a new account, please attached an approval email from your organization director.
Please provide the following information below:
Eyebrow copy
Headline copy
Body copy
CTA Copy
CTA URL
hidden Trello title
hidden Trello description
Start date (if applicable)

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
End date (if applicable)

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Disclaimer copy
SKU list
For each group of SKUs please provide SKU list & title of each SKU grouping
SEO
Proposed URL
Metadata
SEO Updates (if needed)
Metadata
Additional Information
Attach hero images to be used (desktop and mobile)
Attachments

Cancelof
Should be Empty:

Content Ops General Intake Form

For all Magento related requests

To apply for a new account, please attached an approval email from your organization director.

Please provide the following information below:

SEO

SEO Updates (if needed)

Attach hero images to be used (desktop and mobile)