Carry Out
------------
Job Description
The Carry Out ("To Go's") will take customer orders via telephone, manage the flow of online orders, bag online orders and deliver them to a designated area inside the restaurant or to customers via curbside delivery outside of the restaurant. He/She should always be aware of guest satisfaction to deliver the perfect dining experience. This position requires servicing guests in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable, and well attended to at all times.
Duties / Responsibilities
-----------------------------
Provide the perfect service experience for restaurant patrons
Ensure guests feel important and welcome over the phone
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
Present menu, answer questions, and make menu recommendations
Serve customers in an accommodating manner
Must know all food, liquor, beer, wine, and retail offered
Apply positive, suggestive sales approach to guide guests
Look for ways to avoid waste and limit costs
Assist in keeping the restaurant clean and safe
Provide responsible service of alcoholic beverages
Deliver food and beverages to curbside patrons as needed
Must follow all cash handling policies and procedures
Report to property on time and in proper uniform
On occassion, process payments of food and drink orders with the cash register
Coordinate with kitchen staff to deliver accurate food orders
Bag orders for carryout, including chips, salsa, plasticware and cheese dips
Keep carryout area organized and clean
Prepare salsa containers for oncoming shifts
Assist waiters on occasion with numerous side tasks/chores within reason
Clean glass entrance doors to restaurant prior to leaving at end of shift
Job Requirements
----------------------
Must be of legal age to serve alcoholic beverages (18)
Must have clear written and verbal communication skills
Must have the physical abilities to carry out the functions of the job description
Must be able to responsibly handle cash transactions
Must be able to carry food and beverages
Must be able to work in a team environment
Must attend food safety training
At least one year experience in customer service preferred (not required)
Any related customer service/oriented experience will be considered
Ability to comprehend and effectively communicate in fluent English