It is my responsibility as a patient of MedBank to keep medical provider information updated and current.
I understand that for MedBank to process my refills I must inform MedBank staff once I have received my medication, either at my home or at my doctor’s office. I understand that failure to do so may result in a delay in the arrival time of my next refill.
I understand that once my application is processed by MedBank staff, it will then be sent to the manufacturers according to their guidelines. I also understand that the estimated time of arrival for my medications can vary from 2 to 6 weeks after the application has received the necessary signatures from my doctor.
I understand that if I do not receive my medications within 6 weeks that it is my responsibility to notify the MedBank staff.
I understand that it is my responsibility to provide MedBank with the necessary proof of income to receive my medication, and that failure to do so may prevent me from receiving my medication.