Member Experience Survey
Feedback on Zumba classes
1. Class Calendar: how easy and effortless was it to book a class spot?
Complicated
1
2
3
4
Easy
5
1 is Complicated, 5 is Easy
2. Class Passes: how easy and effortless was it to purchase a class pass?
Complicated
1
2
3
4
Easy
5
1 is Complicated, 5 is Easy
3. Are the Zumba Instructors friendly and responsive?
Not Friendly/Responsive
1
2
3
4
Very Friendly/Responsive
5
1 is Not Friendly/Responsive, 5 is Very Friendly/Responsive
4. How satisfied are you with the songs selected in class?
Not Satisfied
1
2
3
4
Satisfied
5
1 is Not Satisfied , 5 is Satisfied
5. How easy is it to follow the instructor's moves in class?
Complicated
1
2
3
4
Easy
5
1 is Complicated, 5 is Easy
6. Would you attend an ENERGIZE Z FITNESS event?
No
1
2
3
4
Yes
5
1 is No, 5 is Yes
7. What are the best sources to learn more about this Zumba Fitness Program?
Facebook
Instagram
Website
Word-of-mouth
Email
Other
8. Overall, how satisfied are you with this Zumba Fitness Program?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
9. Do you expect to be a part of this Zumba Fitness Program a year from now?
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
10. Will you recommend this Zumba Fitness Program to your colleagues/friends/family?
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
11. Please let us know how we can improve our classes or any concerns you may have.
12. This survey is anonymous. If you wish to be contacted about any questions or concerns, please leave us your name and email below.
Submit
Should be Empty: