Repair Tickets

Name*

First NameLast Name

Phone Number*

Please enter a valid phone number.Format: (000) 000-0000.

Email*

example@example.com

PhoneEmail

IMPORTANT - PLEASE READ:

Upon receiving this completed form, a member of our Customer Service team will follow-up with you to discuss the next steps.

Do not send your writing instruments until instructed to do so.

Thank you for writing with Retro 51.

Writing Instrument No. 1: Model - Name*

Please note the model (ie. Tornado Rollerball, Hex-o-matic, etc.) and the name of the writing instrument (ie. Dr. Gray Vintage Metalsmith)

Writing Instrument No. 1: Issue Details*

Please note any specific issues you are experiencing with your writing instrument, including detailed comments on hardware, appearance and usability.

Yes, it has been 1 year or lessNo, it has been over a year +

Writing Instrument No. 1: Where did you make the purchase?*

If not purchased from Retro51.com, please note which retailer you purchased this from (ie. Dromgoole's, Goldspot, etc.)

Yes, Please!No, Thank you!

Writing Instrument No. 2: Name - Model*

Please note the name of the writing instrument (ie. Dr. Gray Vintage Metalsmith) and the model (ie. Tornado Rollerball, Hex-o-matic, etc.)

Writing Instrument No. 2: Issue Details*

Please note any specific issues you are experiencing with your writing instrument, including detailed comments on hardware, appearance and usability.

Yes, it has been 1 year or lessNo, it has been over a year +

Writing Instrument No. 2: Where did you make the purchase?*

If not purchased from Retro51.com, please note which retailer you purchased this from (ie. Dromgoole's, Goldspot, etc.)

Supporting Image Upload

If applicable, please upload any images that will help our team determine the repairs needed, including cracks or damaged parts.

Customer Service team memberSocial MediaRetro51.comOther

Please verify that you are human and not a robot*

Please email customerservice@retro51.com or call 1-800-466-1951 with any additional questions.