•  Enhancement Request Form

    Banner Message

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    Description and Disclaimers

    An overview of this Enhancement can be found on the Igloo Help Center.

    Code will be placed in the Digital Workplace to enable the ability to have a persistent banner message across the top of your Digital Workplace, just below the userbar.

    Keep in mind the following when using this enhancement: 

    • Page display: The banner displays on every page and can't be hidden for specific locations.
    • Mobile app: The mobile app's banner will only display on the web tab.
    • Banner Deployment: There are two methods of deploying the banner:
      • If using a forum channel for the banner text:
        • Users must have at least Read access to the connected forum channel and post to see the banner message. 
        • If the forum channel has no posts, the banner will not be displayed.
        • The banner will display everything in the forum post's body, occupying more space for longer messages.
      • If adding the plain text in the header:
        • Text will not be translated if a user changes the language.
        • The banner will be visible to all members of the Digital Workplace.
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    What happens now?

    Our team will process this form as soon as it is submitted. We'll do our best to implement this enhancement quickly, though please keep in mind that it could take up to 3 weeks to complete.

    If you have any urgent questions, please don't hesitate to reach out to your dedicated Customer Success Manager or our Customer Success Team at customers@igloosoftware.com.

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