Contact Us

What can we help you with?

Order Number*

(Check your order confirmation email)

Let us know how we can help *

Order Number*

(Check you order confirmation email)

Make an update to your order*

Let us know ASAP and we'll try to get there before your order has shipped.

Order Number*

(Check your order confirmation email)

Reason for cancellation*

Contact us ASAP and we'll do our best to cancel before it has been dispatched

For any warranty claim, please contact the retailer who you made your purchase with, they can help you out.

If you have any further questions, please contact our customer service team at: hello@monsroyale.com.

Purchased from our website? Continue below.

Order Number*

(Check you order confirmation email)

Order Date

(dd/mm/yy)

Your Name*

First Name, Last Name

Product Name, Colour and Size*

(Check your order confirmation for help)

What is the fault?*

How did the fault happen? *

Attach photos of the issue and one of the garment as a whole.*

What is your current postal address?*

(If we can repair or replace)

Want to exchange for another size or colour? No problem.

The easiest way to get another size or colour is to place a new order online for the desired item(s) and return your unwanted (and unworn) items. This way we can ship the new items to you as quickly as possible. Once we have received your return, we will simply process a refund or issue a gift voucher.

Any issues, please send us a message at: hello@monsroyale.com

Fill in the form below to begin a return.

Order Number*

(Check you order confirmation email)

Your Name*

(First Name, Last Name)

Which item(s) would you like to return?*

Reason for Return*

Did you get it on Sale?*

YesDon't think so

Refund Preference*

monsroyale.com gift voucherRefund via original payment method

Product Questions?

Account and Payments

Pro Deal Application

Welcome to the Mons Royale Pro Deal. Our program is designed for professionals in the outdoor industry to put our gear to the test in the mountains. We rely on pros like you to test and review your Mons. So, if that sounds like you and you would like to join our program, please apply here

Name*

First NameLast Name

Email*

Where are you?*

CanadaUSA

Current Employer*

Industry Role*

Tell us why you want to rep Mons*

Evidence of current industry affiliation / employment*

Interested in stocking Mons?

Great, please leave us your contact details, store address and any other information you think would be useful and one of our team will be in touch.

Give us your details

Let us know

Email Address*

Get in touch