In line with our adherence to the Americans with Disabilities Act of 1990, we are committed to providing accessible public transportation services and operating all our programs without barriers for individuals with disabilities.
If you believe you've experienced unfair treatment on the basis of a disability, we strongly encourage you to exercise your rights and utilize this online form to register a complaint with the Macon Transit Authority Human Resource Department. Please note that complaints should be submitted within 180 days from the date of the perceived unfair incident.
Your detailed input greatly contributes to the prompt and effective processing of your complaint.
If you require assistance completing this online form, our team is ready to help. Please contact the Macon Transit Authority at (478) 803-2500. We value your feedback and thank you for helping us maintain an accessible and inclusive service for all.