All new clients will be requested to leave a $57 deposit at the time of scheduling an appointment. This deposit will be applied to the first visit. However, in the event of a cancellation with less than 24 hour notice, it will be forfeiting the deposit. No-showing an appointment will also result in a loss of deposit. If a cancellation or reschedule is needed, we request a minimum of 24 hour notice to have the deposit applied to a new appointment date or possible refund. Thank you for your understanding. We look forward to exceeding your expectations! Your team at Family Veterinary Care of Oakdale