• At TSLIS (Toronto Sign Language Interpreter Service), we are dedicated to ensuring effective communication for all. We understand the importance of accessibility and are committed to providing top-quality sign language interpretation services. Whether you require our services for meetings, events, or any other occasion, our team of skilled interpreters is ready to assist you. Please take a moment to provide us with the necessary details by filling out the form below. We look forward to serving you and facilitating seamless communication.

  • We only provide ASL-English interpretation.

  • Interpretation Request Basic Information

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    Pick a Date

  • Interpretation Request Details

  • *If you are recording interpreters without previous consent, they have the right to refuse. An isolated camera for picture in picture is ideal if the event will be live streamed. Recording is always best in post production. 

  • *If you do not have any Deaf people involved in your booking, we strongly recommend using our ASL promotional video service at the bottom of this form. Our interpreters will not perform if there has been no Deaf community engagement. 

    If your event is being recorded or livestreamed AND there is no Deaf attendee, please consider our TSLIS Media Translation Service in post production.

  • Additional Preparation Information

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  • We often provide mentorship opportunities for ASL-English interpreting students as well as recent graduates to observe the interpreting team. Can we invite a future colleague to this booking?

  • Conditions of Service


    1.1 Booking Requirements

    TSLIS requires specific date, time, location, and pertinent information regarding the nature and content of the booking before the requested date.

    1.2 Interpreter Safety and Assignment Specifications

    Interpreters reserve the right to withdraw from an assignment if their safety is compromised or if the assignment does not align with the specifications booked with TSLIS.

    1.3 Two Interpreter Requirement

    For assignments lasting two hours or more, or those in a lecture/presentation style, two interpreters must be booked unless special circumstances are arranged prior to booking.

     

    Cancellation

    2.1 Cancellation Notice

    TSLIS requires a 72-hour (3 business days) notice for assignment cancellations. Failure to provide sufficient notice will result in billing for the full amount of the booked service.

     

    Service Provided
    3.1 Timeliness

    Interpreters will aim to arrive 15 minutes prior to the appointment time unless alternative arrangements have been made with the booking client.

    3.2 Confidentiality

    All information related to a booked assignment will be kept strictly confidential and will not be published, distributed, or forwarded. Any interpreter who violates confidentiality will be immediately removed from the TSLIS service provider list.

    3.3 Impartiality and Non-Consultation

    Interpreters will provide service without judgment, bias, or opinion. They will not consult or advise individuals involved unless it is specifically to enhance the interpretation process.

     

    Payment
    4.1 Payment Terms

    Payment must be made within 30 days of the invoice date unless otherwise negotiated.

    4.2 Payment Methods

    Payments can be submitted via credit card through your Quickbooks invoice, e-transfer, or by cheque made payable to Toronto Sign Language Interpreter Service.

    4.3 Deposit 

    Any booking that is estimated at more than $5,000 requires a 50% deposit prior to service delivery. 

    By engaging with TSLIS services, you acknowledge and agree to these Terms of Service in their entirety.

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