POSITION DESCRIPTION
TITLE OF POSITION: Store Manager
IMMEDIATE SUPERVISOR: Donated Goods and Retail Director
DATE: 09/16/2022
STATUS: Non-Exempt
FUNCTION: Organizes, controls, and supervises daily operations of retail store and store personnel within the policies and procedures established by the organization.
ESSENTIAL FUNCTIONS
1. Responsible for operating a safe and profitable retail store; maintaining a clean and attractive sales area.
2. Demonstrates effective internal and external communications
3 Trains and schedules work hours for all store personnel.
4. Supervises transfers and rotation of donated goods.
5. Operates and troubleshoots a Point-of-Sale cash register, scanner, printer, and computer.
6. Works independently.
7. Manages and coordinates employees engaged in selling, cashiering, and stocking of merchandise. Ensures that each employee receives mandatory Orientation/Safety, Customer Service training, I-Touch training and attends meetings as required.
8. Responsible for accident/incident forms being completed in a timely manner.
9. Clears register, records discounts, and completes cash count and reconciliation sheets
10. Supervises in the transfer of store shipments to appropriate department. Assists in stock rotation and maintaining racks, shelves, and other displays in a presentable manner. Oversees quality control of inventory. Maintains product on floor at adequate levels.
11. Must be able to lift boxes, bags, garments (donations) of up to 30 lbs. from floor to chest height. Must be able to stoop, squat, bend, twist and hang merchandise head high or above
12. Maintains adherence to established organizational policies and procedures.
13. Assists in consumer supervision and training of new personnel.
14. Understands and trains employees on Hazardous Materials reviewing the MSDS.
15. Reviews rotation of merchandise, operates cash register and assists customers when necessary.
16. Holds regular monthly meetings with store employees and consumers.
17. Assists donors and truck drivers in loading and unloading donations.
18. Supervises collecting, processing and pricing of donated goods at the store with the one touch method.
19. Attends scheduled manager meetings.
20. Develops budgets and operation goals with the Donated Goods and Retail Director.
21. Attends training and Goodwill meetings as scheduled.
22. Other duties as assigned by the Donated Goods and Retail Director and VP of Donated Goods and Marketing.