"Our 88-year-old mother was a patient for 2 weeks. Mom was on a roller coaster, and we never knew what to expect. Everything was new and frightening as we watched her struggle to live. Through it all, Tami worked tirelessly and diligently, helping Mom and us understand issues and ramifications. She patiently explained things to us, sometimes more than once, until we got it. Of utmost importance to her was Mom's comfort. Tami was also concerned-expressed repeatedly about each of us, Mom's family, as we went through our own emotional and exhausting roller coaster rides. We looked forward each day to seeing Tami. She cared deeply for Mom. Tami became like family to us. I wanted to hug her hello and goodbye. Every day her knowledge and skills were evident. Such as for one tiny example, the day 02 saturation was dropping, chest tubes were in, Tami analyzed the best position to put mom into with those tubes in order to maximize 02 saturation. It worked. Tami's tireless, devoted, and skilled passion for our mother's well-being made a huge impression on us. She stood out as a nurse willing and able to go beyond the normal call of duty."