This document contains important information about the professional services and business policies. Confidentiality/HIPPA is addressed in a separate document. Aspire Counseling does not support disability claims. We support doing the work to get better. If you have a copay or deductible it is collected at the start of the session; if you don't have the payment, you agree to cancel your appointment with at least 24 hours' notice or be charged the last-minute cancellation fee.
Appointments ordinarily will be 45-50 minutes in duration at a time we schedule in advance. Your appointment time is for you alone. If you need to cancel or reschedule, please provide at least 24 hours' notice. If you miss a session without cancelling, or cancel with less than 24 hours' notice, you will be charged a $100 fee (unless you and your provider both agree that you were unable to attend due to emergency circumstances beyond your control Note: Insurance companies do not reimburse for cancelled or missed appointments; therefore, you are responsible and accountable for the fee. Your credit card will be kept on file to cover these potential expenses. Also, we can attempt to find another time to reschedule the appointment. You are responsible for attending your appointment on time; if you are late, your appointment will still end on time, and you will be charged for the full time. There is a zero-tolerance policy for no shows/no calls. A No Show is counted at 20 minutes after the start of your appointment if you have not contacted Aspire Counseling by that time. Therapy will be terminated if there is a no show/no call or a pattern of last-minute cancellations. Your appointment is part ofa contractual service agreement bound by your signature.
The standard fee for the initial intake is $150.00 and each subsequent session is $125.00. There is no sliding scale. Payment must be made in full at the time of your appointment. Checks returned for insufficient funds will accrue an additional $50 inconvenience fee. Court appearances are $125/hour non-refundable, including travel time, even if not called to the stand.
Often, we are not immediately available. We do not answer the phone when with clients or otherwise unavailable. At these times, you may leave a message on the confidential voicemail and your call will be returned as soon as possible.
Your signature below indicates that you have read this contractual agreement and agree to their terms.