Current ship dates are 3 to 10 business days after receipt of funding.
ZHTP and MAGNUS MAGNETICA, LLC DO NOT OFFER ANY BUY BACK SERVICE. ALL PRODUCTS ARE ASSEMBLED PER ORDER. ONCE THE PRODUCT HAS BEEN FUNDED OR SHIPPED, IT IS NOT RETURNABLE EXCEPT FOR WARRANTY WORK.
A RESTOCKING FEE OF 25%, IS BASED UPON THE PRODUCT’S AND ACCESSORY’S FULL MSRP (NOT ANY DISCOUNTED PRICE), WILL BE INCURRED IF RETURNED WITHIN 30 DAYS. PRODUCTS ARE NON-RETURNABLE AFTER 30 DAYS.
Our PEMF devices carry a basic Factory Warranty to operate properly for a period of two (2) years from the date of the original purchase invoice on devices purchased and Titled through the execution of this invoice. The Titled person or Company is named on page one (1). All freight cost and shipping insurance for any warranty work and for the use of a Loaner is not included. Current terms/conditions are found at www.magnusmagnetica.com/warranty
On that web page please review the following:
● Explanation of our 99% Uptime Guarantee on new devices.
● How to generate a Repair Service Request.
● Warranty Service fees after expiration of any Warranty.
● Loaners are provided at no cost for the first six months of ownership of new HERO devices only. After six months a nominal daily fee will apply (certain conditions apply).
● All Mag Discs, Paddles and Blox are warrantied against manufacturing defects for 6 months from date of delivery.
Extended limited Warranty
There is a 1 year Extended Limited Warranty.
In addition to our 2 year Factory Warranty an Extended Limited Warranty is handled as a maximum out of pocket expense of $750.00 in any given year for maintenance or repairs.
This means any repairs, after the original 2 Year Factory Warranty period expires, will never cost more than $750.00, in any given Extended Warranty year.
This Extended Warranty does not cover any Mag Discs, Paddles, Blox, power bank, power cords, wall adapters, or any accessories.
An Extended Limited Warranty included with the purchase of a new device cannot be transferred to a new owner, if the original buyer sells the device, unless the new owner purchases a Product and Serivce Support package.