KL Book Appointment (Service / Repair)

Book Appointment (Service / Repair)

To schedule an appointment for walk-in, please fill out the information below.
Service type

Book Appointment (Service / Repair)
Service center
SIRCLEHUB SERVICE CENTRE
G-16 MEDAN 28 JLN KLANG LAMA 58700 KUALA LUMPUR, WILAYAH PERSEKETUAN
Appointment*
Date

DayMonthYear
Date
Hour MinutesAM/PM Option
Contact Information
Name*

PrefixFirst NameLast Name
Address*

Street Address

Street Address Line 2

CityState

Zip Code
Email*
example@example.com | You will receive confirmation and progress updates status via this email. Please check email regularly.
Mobile Number*
Important: This mobile number will be registered as a unique reference number to id and track your case. Always use back the same number through your whole journey with us.
Product Details
Product Brand*
Model:*
Enter product Model #
Where did you purchase your product from?*
We do not provide service for export sets
If others: please state dealer and branch*
Example; Harvey Norman, Queensbay, AiHome
Where did you purchase your product from?*

ShopeeLazadaShowroomAuthorized Seller
Order Id
Order id can be found at your purchase history in respective marketplace (ie: Shopee purchase history)
Please describe how we can help you when you send in your item*
Please elaborate clearly and in detail how we can assist you.
BOOKING POLICY:

What to expect:
Important: Please be inform that we do not provide same day repair or diagnosis.

Step 1 (Appointment Day)
Drop Off Your Appliances At Our Service Centre
Book an appointment to leave your appliances at our service centre for a diagnosis. Warranty covers the appliances against manufacturing defects only. Human negligence are not covered (please refer to your handbook).

If your appliances is under warranty, there will be no charges. If your appliance is no longer under warranty, the diagnosis fees will be RM50.00 which is non-refundable.

Step 2 ( 3 to 4 working days after Step 1)
Diagnosis + Quote
We will contact you with the diagnosis result and quote in 3-4 working days.

Step 3 (2 to 3 working days after Step 2)
Repair + Collection
Repairs take 1 -3 working days after step 2. In an event of non availability of spare parts, you will be advise accordingly.

Important: Please be inform that we do not provide same day repair or diagnosis.

Covid Advisory
In order to provide a safe and healthy environment to our handlers, all valuable customers are required to perform a general clean-up on your appliances before sending in to our service center.

For dirty appliances that may compromise the engineer's ability to assess, repair and service, a cleaning fees including sanitisation of maximum RM137.50 will be implemented. You will be require to make payment before any work commencement. In an unlikely event such service is implemented, the leadtime will be additional 3 working days.

We reserve absolute rights to reject items which in our own reasonable view are unsanitary and may pose a health risk for our handlers. Your support and kind understanding in this matter is greatly appreciated, thank you.

Standard Terms & Conditions applies. For further inquiries, please contact the customer support before proceeding with the submission.

Please Do Not Abuse Us
We are committed to provide you with a high customer service experience. We seek your cooperation to provide us with a safe and conducive atmosphere. In the interest of all parties, our establishments are equipped with video and voice recording.

Please proceed only if you have agreed to all of the above. By proceeding, you agreed to the 'BOOKING POLICY' above.
I agree to the booking policy*
Do not submit booking more than once. Data is captured by Analytica and may result your IP registered as spam.
Please verify that you are human*
Should be Empty:

Book Appointment (Service / Repair)

Contact Information

Product Details