Warranty Claim Form

Warranty Claim Form

(Remember to have pictures of your receipt and product ready)
1. One claim per receipt or invoice. You can claim multiple products as long as they are on the same receipt or invoice. Please attach a photo of each item that is part of the claim.

2. A picture of the item(s) in question and a store issued receipt is important for us to properly evaluate your claim. The more information, the faster and more efficiently we can process your claim.

3. It is in our right to decline any claim request that does not meet our Warranty Policy or missing relevant information.

Please ensure all approved replacement claims are redeemed by October 31 in the current growing year, unless a case-by-case extension is granted. Claims expire in October and cannot carry over to the next year. Extensions are only available within the current growing year and cannot be granted once the claim's growing year has passed. This ensures fairness and efficiency in our warranty process. Kindly redeem your replacement plant within the specified timeframe to avoid inconvenience.
Which store did you purchase from*
Purchase date*

MonthDayYear
Date
Receipt or invoice number*
Product(s) description*
Product(s) size*
Describe the location the product is planted on the property*
Describe the issue*
The more information and details the better.
Pictures of the product(s)*

Cancelof
Picture of the original receipt or invoice*

Cancelof
Customer details

Please provide your information below
Customer name*

First NameLast Name
Email*
example@example.com
Phone number*
Please enter a valid phone number.
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Thank you for submitting your Warranty Claim information online.

After you hit 'submit' there is no need to follow-up with a phone call.

All notifications and decisions will be sent to the email address provided.
Should be Empty:

Warranty Claim Form

Customer details