Communication
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
We will not intentionally share the contents of any email or information submitted via the internet with any third party. However, due to the nature of electronic communications, we cannot and do not provide any assurances that the contents of your email will not become known or accessible to third parties. We urge you not to provide any confidential information to us via electronic communication. Should you choose to communicate via email, the provider contacted will respond to any emails sent until you request that form of communication to cease. Please take all precautions necessary to secure your email should you choose to use it to contact the provider.
DTA Wellness and Counseling Services ® Telehealth Informed Consent
Introduction of Telebehavioral Health:
As a client receiving behavioral services through telebehavioral health technologies at DTA Wellness and Counseling Services, I understand that:
Telebehavioral health is the delivery of behavioral health services using interactive technologies (use of audio, video, or other electronic communications) between a practitioner and a client who are not in the same physical location.
The interactive technologies used in behavioral health incorporate network and software security protocols to protect the confidentiality of client information transmitted via any electronic channel. These protocols include measures to safeguard the data and to aid in protecting against intentional or unintentional corruption.
Software Security Protocols:
Electronic systems used will incorporate network and software security protocols to protect the privacy and security of health information and will include measures to safeguard health information to ensure its integrity against intentional or unintentional corruption.
Benefits & Limitations:
This service is provided by technology (including, but not limited to, video, phone, text, apps, and e-mail) and may not involve direct face-to-face communication. There are benefits and limitations to this service.
I understand that I may expect the anticipated benefits such as improved access to care and more efficient evaluation and management from the use of telebehavioral health in my care, but that no results can be guaranteed or assured.
Technology Requirements:
I will need access to, and familiarity with, the appropriate technology in order to participate in the service provided.
Exchange of Information:
The exchange of information will not be direct and any paperwork exchanged will likely be provided through electronic means or through postal delivery.
During my telebehavioral health consultation, details of my medical history and personal health information may be discussed with myself or other behavioral health care professionals through the use of interactive video, audio, or other telecommunications technology.
Local Practitioners:
If a need for direct, in-person services arises, it is my responsibility to contact practitioners in my area, providers referred to me by my telebehavioral health provider, or to contact my behavioral practitioner’s office for an in-person appointment or my primary care physician if my behavioral practitioner is unavailable. I understand that an opening may not be immediately available in either office.
Self-Termination:
I may decline any telebehavioral health services at any time without jeopardizing my access to future care, services, and benefits.
Risks of Technology:
These services rely on technology, which allows for greater convenience in service delivery. There are risks in transmitting information over technology that include, but are not limited to, breaches of confidentiality, theft of personal information, and disruption of service due to technical difficulties.
Modification Plan:
My practitioner and I will regularly reassess the appropriateness of continuing to deliver services to me through the use of the technologies we have agreed upon and modify our plan as needed.
Emergency Protocol:
In emergencies, in the event of disruption of service, or for routine or administrative reasons, it may be necessary to communicate by other means.
DTA Wellness and Counseling Services, PLLC does not offer behavioral health emergency or crisis management services. As part of your mental health treatment plan, community options for mental health crisis management will be discussed on an individual basis. By signing this document, I agree that certain situations, including emergencies and crises, are inappropriate for audio-/video-/computer-based psychotherapy services. If I am in crisis or in an emergency, I should immediately call 9-1-1 or seek help from a hospital or crisis-oriented health care facility in my immediate area.
Payment for Telehealth Services:
DTA Wellness and Counseling Services, PLLC will bill insurance for telehealth services when these services are determined to be covered by an individual’s insurance plan. In the event that insurance does not cover telehealth, the individual wishes to pay out-of-pocket, or when there is no insurance coverage, we will provide you with a statement of service to submit to your insurance company if you wish.
Client Consent to the Use of Telehealth:
I have read and understand the information provided above regarding telebehavioral health services. I understand the risks and benefits related to the use of telebehavioral health services and have had my questions regarding the procedure explained. I hereby give my informed consent to participate in the use of telehealth services for treatment under the terms described herein.