Introduction:
The Privacy Statement describes how we collect, use, protect, and disclose the Personal Information that you share with us online and offline, unless otherwise provided pursuant to an informed consent signed by you. Scarritt websites that display this Privacy Statement are committed to only collecting, maintaining, and securing your Personal Information in accordance with the terms of this statement. We encourage you to read this Privacy Statement in its entirety before submitting any information. By using any Scarritt website, portal or services, submitting or requesting information, you acknowledge that you understand and agree with the provisions of this Privacy Statement.
General:
At Scarritt Group, Inc.” Scarritt” we are committed to safeguarding the privacy of our customers. Scarritt provides travel and lodging assistance, expense management, administrative, and other specialized solutions to clinical trial (“Trial”) participants (including, as appropriate, their caregivers) (collectively, “Trial Participants”) on behalf of our clients, which include Trial sponsors, Contract Research Organizations (CROs), and Trial sites (e.g., a hospital or clinic) (collectively, “Clients”). The services that we provide through Scarritt are collectively referred to herein as our “Services.” This Privacy Policy applies to the information collected online using our Web forms as well as to information collected by us offline in connection with our Services.
We have taken efforts to distinguish between the categories of individuals whose information we collect namely, Trial Participants, Client business contacts, and Website visitors (who may also be Trial Participants or Client business contacts). In some cases, however, our activities apply generally. Thus, use of the terms “you” or “your” herein refers to all persons whose information we collect, whether a Trial Participant, Client business contact, or other individual.
Finally, note that our practices involving your information are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this Privacy Policy in a particular country or region to the extent permitted under the laws of those places.
Information We Collect:
Identity and contact information. When you contact us through our Website or otherwise reach out to us, we collect contact and other information including first and last name, company name, mailing address, email address, phone number, job title, information relating to a Trial Participant’s travel plans to and from the Trial, any other information that a Trial Participant chooses to provide to us, such as health-related information needed for special accommodations or other aspects of our Services.
Financial and payment information. We may collect certain financial and payment information including your bank account number and other data necessary for processing payments, including IBAN numbers and other related billing information.
Business information. We may collect information provided in the course of a contractual relationship between you or your organization and Scarritt, or otherwise voluntarily provided by you or your organization.
Website usage data. We may collect information about how you use our website, including the services you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as mouse movements and clicks).
Technical data. We may collect information during your visits to our website such as the Internet Protocol (IP) address, device type, and location data.
Use of Cookies and Other Tags:
Where permitted by law, non-Personal Information and data may be automatically collected through the standard operation of Scarritt’s Internet service or through the use of “cookies” or “internet tags” and other similar techniques. This type of anonymous information allows Scarritt to evaluate customer interest in its websites and perform other market research activities. Cookies are small text files a website can use to recognize repeated usage, facilitate the user’s access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvement and targeted advertising. Cookies are programs that come into a user’s system but do not damage files. Generally cookies work by assigning a unique number to the user that has no meaning outside the assigning site. If a user does not want information to be collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on Scarritt’s websites. Scarritt also may collect and store the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our website; the Internet address of the website from which you linked directly to our website.
How We May Disclose Personal Data We Collect:
Scarritt will only share information with Third Parties who are contractual business partners, and who have signed agreements with Scarritt, requiring that they abide by our data use policy, including, but not limited to, our requirements of not selling, transferring, or any use of the data, other than for the contracted purpose of providing goods and services to our clients, as well as the requirement that they will guarantee the destruction of user data upon completion of the goods and services provided.
Website forms:
Any forms which are available on our website are powered by JotForm’s also bound by the EU General Data Protection Regulations.
When you fill out a form, the data that you submit will be temporarily stored in JotForm’s and a notification will be sent to Scarritt personnel to remove the data from JotForm’s database and relocated to either Microsoft hosting or our own hosted systems.
We consider JotForm to be a third-party data processor.
For more information, please see https://www.jotform.com/privacy/
We consider Microsoft to be a third-party data processor.
For more information, please see https://privacy.microsoft.com/en-us/privacystatement
Transferring your information outside of Europe:
We may transfer your personal information outside of the European Economic Area.
If we do transfer your personal data outside the EEA:
Transfers will be because you have consented or because we have a legal reason to do so; and we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
Any transmission of Personal Information with any Third-Party entity will be conducted exclusively through secure channels, and with industry standard encryption levels.
Other Legal Reasons:
In addition, we may use or disclose Personal Data about you as we deem necessary or appropriate
under applicable law, including laws outside your state or country of residence;
to respond to requests from public and government authorities including public and government authorities outside your state or country of residence;
to comply with subpoenas and other legal processes;
to pursue available remedies or limit damages we may sustain;
to protect our operations or those of any of our parent company and Affiliates;
to protect the rights, privacy, safety or property of Scarritt Group, Affiliates, you and others.
Data Security:
Scarritt has established a privacy program designed to help respect and protect your data privacy rights. We maintain administrative, technical and physical safeguards intended to protect against the loss, misuse, unauthorized access, alteration, or disclosure of Personal Information and Collected Sensitive Personal Information. Although we take such precautions seriously, it is impossible for us to guarantee the safety and security of Personal Information or Collected Sensitive Personal Information. We cannot ensure or warrant the security of any information.
Retention of Personal Data
We reserve the right to retain any Personal Data as long as the Personal Data is needed to: fulfill the purposes that are described in above (Why and how we collect data) and comply with applicable law.
Children’s Online Privacy:
Scarritt Group websites are not directed or intended for children. The services offered on our websites are designed for individuals who are 18 years of age or older. If your child has submitted Personal Information and you would like to request that such information be removed, please contact privacyofficer@Scarrittgroup.com. For more information about protecting the privacy of children online in the United States under the Children’s Online Privacy Protection Act, please see http://www.ftc.gov/ogc/coppa1.htm (last accessed January 2013).
Links and Third-Party Websites:
Many of Scarritt websites may contain links or references to third-party websites as a convenience to you. This Privacy Statement does not cover the practices of these websites. Accessing these sources requires that you leave Scarritt’s websites. Scarritt does not control the content of these third-party websites and is not responsible for the privacy practices of these websites. Please review the privacy policies on each website that you visit.
Your Rights:
If you would like to access, amend, erase, export (i.e., data portability), or object to or restrict the processing of Personal Data collected via the Scarritt Group, you may submit a request to privacyofficer@Scarrittgroup.com) or use this link Data Subject Access Request Form.
Updates to Privacy Statement:
The foregoing terms are effective as of May 25, 2018. Scarritt may update this Privacy Statement from time to time based on, among other things, changes in applicable laws, development of new websites, and advances in technology. Scarritt reserves the right to modify, add, or remove portions of this Privacy Statement at any time at our sole discretion. If we decide to revise this Privacy Statement, we will post the revised Privacy Statement at this site. We encourage you to review the Privacy Statement each time you visit our site. This Privacy Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
How to Contact Us:
If you have any questions about our Privacy Statement, or need to contact us for any other reason, you may email us at privacyofficer@scarrittgroup.com. If you are located in the European Union, you may contact our representative in the European Union by sending an email to DataRep at datarequest@datarep.com quoting “Scarritt Group, Inc.” in the subject line.
HOW TO RESOLVE YOUR PRIVACY-RELATED COMPLAINTS
If you have a privacy-related concern or complaint, please contact us using the information above and we will attempt to address your concerns. You may contact the Data Protection Authority in your country if we do not resolve your complaint.