Setra Systems Calibration & Service Form

In our commitment to providing our customers with a single source for all their quality assurance needs, we offer calibration and service support. If you would like to return product to Setra Systems for Service and/or Calibration, please complete the Service & Calibration return form below.

Once the form is complete & submitted, we will email you authorization and a Return Label with an RMA # which must be placed on the outside of the shipping box. Please note: If the RMA # is not located on the outside of the shipping box, your return will be rejected upon receipt and shipped back to you.

Calibration Service: Setra maintains a complete calibration facility that is traceable to the National Institute of Standards & Technology (NIST).
Main Contact Information*

First NameLast Name
Company Name*
Main Contact Email Address*
Main Contact Phone Number*
Please Note: A separate form fill will be needed if you plan on servicing/returning multiple models.
Model / Part Number*
Quantity*
BEFORE PROCEEDING!

→ Click here ← to check if your unit(s) is under warranty.

Incorrect information may lead to delays.
Are the units under warranty?*

Yes, all the units are under warrantyNo, all the units are out of warrantySome of the units are under warranty, some are out of warrantySerial numbers are illegible (Illegible serial number voids warranty)
Enter Each Serial Number (Click the plus button to add more)*
Page 1 of 3

All pricing is per unit.
Model 141 Service Requested*

Calibration Only - Product is obsolete - No service available and there is no direct replacement for this product.Standard Repair – Product is obsolete - No service available and there is no direct replacement for this product.
Model 162 Service Requested*

Calibration Only - Includes As found & As left certs. ($50 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($125 per unit)
Model 180 Service Requested*

Standard Repair – Product is obsolete - No service available. Please contact Techsupport@setra.com for a recommended product replacement.
Model 181 Service Requested*

Standard Repair – Product is obsolete - No service available. Please contact Techsupport@setra.com for a recommended product replacement.
Model 190 Service Requested*

Standard Repair – Product is obsolete - No service available and there is no direct replacement for this product.
Model 2000 Service Requested*

Product is obsolete - No service or cal available and there is no direct replacement for this product
Model 2001 Service Requested*

Product is obsolete - No service available and there is no direct replacement for this product.
Model 2002 Service Requested*

Product is obsolete - No service or cal available and there is no direct replacement for this product
Model 201 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($472 per unit)
Model 204 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 370 per unit)
Model 205 Service Requested*

Calibration Only - Includes As found & As left certs. ($170 per unit)Product is obsolete - No service available (calibration only)
Model 206 Service Requested*

Calibration Only - Includes As found & As left certs. ($158 per unit)Standard Repair – Non warranty 206's cannot be serviced. Please contact orders@setra.com for a new product quote.
Model 207 Service Requested*

Calibration Only - Includes As found & As left certs. ($170 per unit)Product is obsolete - No service available (calibration only)
Model 209 Service Requested*

Calibration Only - Cannot calibrate - Consists of "as rec'd" data only ($110 per unit)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 209H Service Requested*

Calibration Only - Includes as received data only. ($100 per unit)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 210 Service Requested*

Calibration Only - Includes As found & As left certs. ($105 per unit)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 2204 Service Requested*

Product is obsolete - No service or cal available and there is no direct replacement for this product
Model 223 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 365 per unit)
Model 2239 Service Requested*

Product is obsolete - No service or cal available and there is no direct replacement for this product
Model 224 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 365 per unit)
Model 225 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 365 per unit)
Model 227 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 365 per unit)
Model 2270 Service Requested*

Product is obsolete - No service or cal available and there is no direct replacement for this product
Model 230 Service Requested*

Calibration Only - Includes As found & As left certs. ($120 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($275 per unit)
Model 2303 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit)
Model 231 Service Requested*

Calibration Only - Includes As found & As left certs. ($120 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($320 per unit)
Model 231RS Service Requested*

Calibration Only - Includes As found & As left certs. ($150 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 365 per unit)
Model 239 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 370 per unit)
Model 256 Service Requested*

Calibration Only - Includes As found & As left certs. ($120 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($360 per unit)
Model 260 (Obsolete) Service Requested*

Calibration Only - NON REPAIRABLE (Please Contact orders@setra.com for a new quote)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 263 Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 264 Service Requested*

Calibration Only - Includes As found & As left certs. ($110 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. Setra recommends purchasing new for the 264. Please contact orders@setra.com ($265 per unit)
Model 265 Service Requested*

Calibration Only - Includes As found & As left certs. ($110 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. Setra recommends purchasing new for the 265. Please contact orders@setra.com ($262 per unit)
Model 266 Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 267 Service Requested*

Calibration Only - Includes As found & As left certs. ($120 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($235 per unit)
Model 269 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($290 per unit)
Model 270 Service Requested*

Calibration Only - Includes As found & As left certs. ($210 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($420 per unit)
Model 276 Service Requested*

Calibration Only - Includes As found & As left certs. ($135 per unit)
Model 278 Service Requested*

Calibration Only - Includes As found & As left certs. ($135 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($340 per unit)
Model 280 Service Requested*

Calibration Only - Includes As found & As left certs. ($125 per unit)
Model 280G Service Requested*

Calibration Only - Includes As found & As left certs. ($135 per unit)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 290 Service Requested*

Calibration Only - Includes As found & As left certs. ($215 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 425 per unit)
Model 3100 Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 3200 Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 321 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($200 per unit)
Model 328 Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 330 Service Requested*

Calibration Only - Includes As found & As left certs. ($125 per unit)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 3550 Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 370 Service Requested*

Calibration Only - Includes As found & As left certs. ($600 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($1200 per unit)
Model 404 Service Requested*

Calibration Only - Includes As found & As left certs. ($265 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 450 per unit)
Model 404MILC Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($ 419.20 per unit)
Model 407 Service Requested*

Calibration Only - Includes As found & As left certs. ($200 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 420 per unit)
Model 407MILC Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($ 419.20 per unit)
Model 408 Service Requested*

Calibration Only - Includes As found & As left certs. ($210 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($450 per unit)
Model 408MILC Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($ 419.20 per unit)
Model 409 Service Requested*

Calibration Only - Includes As found & As left certs. ($225 per unit)Controller ($250 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($450 per unit)
Model 409CONT Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($262 per unit)
Model 409MILC Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model 470T Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($1400 per unit)
Model 470 Service Requested*

Calibration Only - Includes As found & As left certs. ($550 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($1200 per unit)
Model 550 Service Requested*

Calibration Only - Includes As found & As left certs. ($250 per unit)
Model 730 Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($450 per unit)
Model 760 Service Requested*

Calibration Only - Includes As found & As left certs. ($175 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 471.60 per unit)
Model 761 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($471.60 per unit)
Model 869 Service Requested*

Calibration Only - Includes As found & As left certs. ($1000 per unit)Standard Repair – Product is obsolete - (Please Contact orders@setra.com for repair.).
Model A241 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model A241L Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model A241P Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($644 per unit)
Model A261L Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model A261P Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($1050 per unit)
Model A265 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($2100 per unit)
Model AQM 5000 Service Requested*

Calibration Only - Includes As found & As left certs. ($900 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model AQM 7000 Service Requested*

Calibration Only - Includes As found & As left certs. ($900 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model ASL Service Requested*

Calibration Only - Includes As found & As left certs. ($160 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 366.80 per unit)
Model ASM Service Requested*

Calibration Only - Includes As found & As left certs. ($175 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 375 per unit)
Model AXD Service Requested*

Calibration Only - Includes as received data only. ($150 per unit)Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model CEMS-EDGE Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. (Repair cost will be shared via email.)
Model CSS Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model DC950 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model DC950H Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($500 per unit)
Model DC950IR Service Requested*

Product is obsolete - No service available. Please contact Techsupport@setra.com for a recommended product replacement
Model FIBER Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment.
Model FLEX Service Requested*

Calibration Only - Includes As found & As left certs. ($135 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($ 393 per unit)
Model LITE Service Requested*

Calibration Only - Includes As found & As left certs. ($120 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($235 - We recommend new - Contact us at Orders@Setra.com)
Model LMI6000 Service Requested*

Standard Repair – Product is obsolete - No service available. Please contact Techsupport@setra.com for a recommended product replacement.
Model LMI Service Requested*

Standard Repair – Product is obsolete - No service available. Please contact Techsupport@setra.com for a recommended product replacement.
Model MCAL Service Requested*

Calibration Only - Includes As found & As left certs. ($525 per unit) Critical Note: If also returning the MCAL References please choose MCAL + 2 Ref in the drop down. Lithium battery must be removed prior to shipping.Standard Repair – Repair findings will be included on packing slip with shipment. ($2096 per unit) Critical Note: If also returning the MCAL References please select MCAL + 2 Ref*Lithium battery must be removed prior to shipping
Model MCAL + 2 Ref Service Requested*

Calibration Only - Includes As found & As left certs. ($1469 per 1 MCAL, 2 REF MODULES) Critical note: MCPM References must be shipped in a separete box to avoid internal damage to MCAL. **Lithium battery must be removed prior to shippingStandard Repair – Repair findings will be included on packing slip with shipment. ($3146 per 1 MCAL, 2 REF MODULES) Critical note: MCPM References must be shipped in a separete box to avoid internal damage to MCAL. **Lithium battery must be removed prior to shipping
Model MCPM Service Requested*

Calibration Only - Includes As found & As left certs. ($472 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($707.4 per unit) *We can repair PCB* If sensor is bad, unit cannot be repaired. Only evaluation fee would apply $472.
Model MI150 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI150F Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI150MJ Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI150R Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI152 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI157F Service Requested*

Product is obsolete - No service available and there is no direct replacement for this product.
Model MI180 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI-LED Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($267 per unit)
Model MR1 Service Requested*

Calibration Only - Includes As found & As left certs. ($100 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($210 per unit)
Model MR2 Service Requested*

Calibration Only - Includes As found & As left certs. ($100 per unit)Standard Repair – Product is not cost effective to repair. Please contact order@setra.com to order new unit.
Model MRC Service Requested*

Calibration Only - Includes As found & As left certs. ($100 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($210 per unit)
Model MRG Service Requested*

Calibration Only - Includes As found & As left certs. ($105 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($210 per unit)
Model MRMS Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment. ($340.6 per unit)
Model PA650 Service Requested*

Calibration Only - Includes As found & As left certs. ($75 per unit)
Model PA652 Service Requested*

Calibration Only - Includes As found & As left certs. ($75 per unit)
Model PL900 Service Requested*

Standard Repair – Product is obsolete - No service available. Please contact Techsupport@setra.com for a recommended product replacement.
Model RPM Service Requested*

Calibration Only - Includes As found & As left certs. ($125 per unit)
Model SEC Service Requested*

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for new quote)
Model SPC2000 Service Requested*

Calibration Only - Includes As found & As left certs. ($950 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model SPC3000 Service Requested*

Calibration Only - Includes As found & As left certs. ($950 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model SPC5000 Service Requested*

Calibration Only - Includes As found & As left certs. ($950 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model SPC7000 Service Requested*

Calibration Only - Includes As found & As left certs. ($950 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model SPC8000 Service Requested*

Calibration Only - Includes As found & As left certs. ($950 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model SRCM Service Requested*

Calibration Only - Includes As found & As left certs. ($135 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($395 per unit)
Model SRH Service Requested*

Calibration Only - Includes As found & As left certs. ($75 per unit)Standard Repair – Repair findings will be included on packing slip with shipment.
Model SRH1 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment.
Model SRH2 Service Requested*

Calibration Only - Includes As found & As left certs. ($250 per unit)
Model SRH3 Service Requested*

Standard Repair – Repair findings will be included on packing slip with shipment.
Model SRIM Service Requested*

Calibration Only - Includes As found & As left certs. ($100 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($262 per unit)
Model SRMD Service Requested*

Calibration Only - Includes As found & As left certs. ($100 per unit)
SRPM Service Model Requested*

Calibration Only - Includes As found & As left certs. ($135 per unit)Standard Repair – Repair findings will be included on packing slip with shipment. ($315 per unit)
CS - CT Service Model Requested*

Standard Repair – Repair findings will be included on packing slip with shipment.
Non warranty 206's cannot be serviced. Please contact orders@setra.com for a new product quote.
If the unit cannot be calibrated and requires repair to bring it back into specification, would you like us to proceed for the amount below? (If no, product would be returned as is - includes evaluation fee)*

YesNo
Once the warranty evaluation is complete, if we determine that the failure was not due to a Setra defect, Service will not be covered by warranty. In this case, do you authorize us to repair and calibrate this to bring it back into factory specification at the amount shown below?*

Yes - we will proceed with repair and calibration.No - unit will be returned as is at no charge.
**Please note: You will only be charged if the failure is not a Setra defect and you select yes.
Per Unit Calibration Cost
Per Unit Repair Cost
Total calibration:
Total repair:
Please provide the reason for return: It is critical to have as much information as possible regarding the failure. Please note, out of box, bad, not working, failed. Should not be listed as the reason for return. Please be specific:*

0/2000
Upload any files or photos of the product or shipment (Optional)

Browse Files
Optional Cancelof
If the unit returned is within the warranty period and confirmed to be a manufacturing defect, evaluation will be performed at no cost.
Expedite Calibration (We will do our best to accommodate)

Standard TurnaroundRUSH 4-5 Day Turnaround ($150)CRITICAL 2-3 Day Turnaround ($200)
Billing Address (You will not be billed if unit is in warranty and confirmed defective)*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Please select a payment method below:*

Purchase OrderCredit Card
Purchase Order Number*
A valid PO is required. Please note: Entries including **TBD, NA, Quote,etc.** will result in a rejection of this submission.
Upload PO (if any):

Browse Files

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Please continue with the form. Our Finance Team will reach out after submission to get your credit card details.
Total:
Page 2 of 3

Page 3 of 3
Shipping Info

Please fill in the information below so we can ship the product back to the correct person.
Shipping information is the same as the billing information.
Ship to Attention*

First NameLast Name
Ship to Company*
Shipping Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Declaration of Contamination Required; Setra cannot accept any returns that have been contaminated with hazardous materials or that have any type of contaminants inside the pressure port or externally on the product. This includes but is not limited to; dirt, asphalt, rust, oils, paints, glycol, liquids - including gasoline, particles of any type, unless it has been purged & cleaned with proof of decontamination/cleaning process.*

Unit(s) has only come in contact with either Air, Nitrogen, Helium, or waterUnit(s) has been installed and has come in contact with ANYTHING other than the 4 substances listed above including but not limited to any hazardous media listed in 40 CFR 372.45.40 or CFR 355 Appendix A and B
List all materials the unit(s) were exposed to:*
Optional Additional Notes
PLEASE ATTACH a copy of the documentation of the decontamination process. This must be submitted to Setra for review and approval by Setra prior to returning product to Setra (Please note: Approval to return to Setra is required and delays may occur.)*

Browse Files

Cancelof
Please read and accept*

I certify that the information contained in this declaration is true and complete. I am aware that Setra is relying on accuracy of the statements contained in this declaration. The below named company understands and agrees that it shall be fully liable and responsible for any claims based on any false or incorrect statements contained in this declaration.I accept that if a unit is found to be contaminated with hazardous material and it subsequently causes harm to any Setra associate, the customer shall be fully liable for this harm or injury.
Your Name*

First NameLast Name
Company*
Signature*

Clear
Your order will be returned to you via Setra’s preferred carrier and charges will be added to your invoice. Special shipping needs / instructions:
Please remove all fittings and power cords (with the exception of scale returns) before returning order to Setra. We are not liable for lost cords or fittings.

We cannot accept returns in custom manifolds / enclosures.

Click the "SUBMIT RMA FORM" button below to finish the process.
Should be Empty:

Shipping Info