As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.

To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love Encore program. You’ll have a one-on-one appointment with our Subaru Star Delivery Specialist (either in-person or virtual) who will answer any questions you have and help you explore and customize your vehicle’s systems. At the end of this Redelivery appointment, we'll also give you a $25 Amazon Gift Card. We appreciate your time and love that you want to learn more about your car!

We will send you a text reminder 24 hours prior to your appointment along with a 30-second survey asking you what you'd like to cover during your meeting.

Love Encore appointments must be scheduled within 14 - 60 days from your original delivery date. Don't know your delivery date? – Please email us at love.encore@austinsubaru.com for assistance.

• Q: Is there a way to turn off the auto start/stop function?
  
  • A: Yes, though it must pushed each time you get into the vehicle. The button symbol is an “A” with a circular arrow wrapped around it, found on the left hand panel of some models and on the bottom left of the screen display of other models.
• Q: My rear gate isn't opening when I press my key fob button. Is it broken?
  
  • A: Don't fret! The rear gate button will only operate when pressed and held for a full second.
• Q: What does the blue light on the dashboard mean when I start my car?
  
  • A: The blue light is an indication that the water/fluids in the engine bay are too cold for regular engine operation, therefore it is best to wait for the engine to warm up before starting a drive.