Prife Warranty Replacement Form
Please complete the following form to begin the warranty replacement.
Today's Date:
*
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
*
Member ID/User Name
*
Device Serial Number
*
DO#
*
Please select the PRIFE product you are submitting for warranty replacement:
*
Classic 2.0 (or) 2.2
iTeraCare Premium
iTeraCare Premium PLUS
iTeraCare PRO
iOnShield
7 Wonders
iTeraBIO
iTeraBio-Lite
OxyTap
Manufacturing Defects
*
BFN (Blower Fan)
BRT (Burnt / Smoking / Smells)
CRD (Power Cord Issue)
CTL (Broken Crystal on Receipt - Reported Date of delivery)
FPU (Fails to Power Up)
FLT (Broken Not Working)
FSW (Faulty Switch
LCT (Loose Crystal)
NBL (No Blue Light)
NHT (No Heat)
NID (Noise In Device)
OVH (Overheating)
STW (Stopped Working)
SHT (Shuts Off)
SCT (Scratches on Device - Reported Date of Delivery)
Other
Date Device Defective:
*
Description of Device Issues (Please describe in detail all issues and all information you would like to report regarding device)
*
Please upload a picture of the Serial Number on the device *REQUIRED:
Please upload picture(s) of the broken device *REQUIRED:
Take Photo
To help expedite the return process, if you have a copy of your DO, you may upload a copy of your Delivery Order (DO) here.
Or, upload a copy of your Delivery Order to help expedite the return process.
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