Service Request Form (Drop Off)

All service requests must be booked by completing this online form
*failing to complete this will result in your unit/s not being serviced

Site/Business Name*

E.G. Boost Juice Chadstone

Main Contact*

First NameLast Name

Email*

example@example.com

Mobile No.*

Best contact number for person requesting service Format: 0000-000-000.

Business Address*

Street Address

Street Address Line 2

Suburb / City

State*

Postcode*

Blender Information*

Describe error if not listed above

I will collect my units (NSW/WA clients only)I require my units to be returned by courier

Return (to commercial address)*

Street Address

Street Address Line 2

Suburb / City

Return State*

Return Post Code*

Packing Details (use up/down arrows below to enter carton dimensions) » IMPORTANT ■ strictly only pack one (1) blender per box: (max 36x36x25cm)

Additional Delivery Instructions (Return)

enter only if required

Trading Hours (Return)*

Consumables and Non-Warranty Items
As part of our comprehensive service, we reserve the right to replace and fit essential components to ensure optimal performance. Please note that some of these components are consumables, which are not covered under our general warranty conditions. These items require regular replacement and maintenance, and thus fall outside the scope of our standard warranty coverage. Charges for these consumables will apply accordingly.
We appreciate your understanding and assure you of our commitment to maintaining the highest service standards.

Whilst your unit is in for service, we can also offer a test & tag service.

Test Tag $6.00 + GST (per each)*

if YES is selected, it applies to all units being serviced

WARRANTY PARTS & LABOUR

Proof of Purchase (PoP)

If your blender(s) have a manufacturing date >3 years, we will require you to provide PoP in order to have the your equipment repairs covered under warranty. Should no PoP be provided, a quote for the service/repairs will send to you. Kindly also note that failing to provide a copy of the PoP might result in longer turn around times. Warranty is subject to Nutrifaster T&C's. (click on link » HERE to be redirected)

Important Notice:
A flat $95.00 +GST inspection fee (per unit) will be charged if you
decide not to proceed with repairs after receiving a quote.

■ QUOTES WILL ONLY BE PROVIDED FOLLOWING PHYSICAL INSPECTION OF THE EQUIPMENT ■

Upload Proof of Purchase...

By submitting this form, I understand and accept the Warranty
Terms & Conditions relating to the above mentioned equipment.

■ I will be charged a freight fee (if I select this option), which will be calculated based on my location and freight delivered.
■ Charges will apply for deliveries in any directions » To view the FREIGHT MATRIX » click HERE to be redirected.
[deliveries to residential addresses will attract a premium - delivery may be made without obtaining a signature]

Additional fees, if applicable:
■ I will be charged a cleaning fee if my unit requires extensive cleaning so it can be worked on.
■ If no fault/errors are found by the service department [or] I decide not to proceed for any reasons with repairs after receiving a quote, I'll accept a quote fee or futile service charge of $95.00 +GST
■ I will only drop off the base of the blender(s) and will not include, sound enclosures, jugs, or mount base.
■ If I have any questions* regarding the booking process, I will contact Nutrifaster on 02 9729 2011 (select option 2).
* we suggest you do this before submitting this form.

Please Proceed*

Service - Drop Off