• New Client Assessment/Waiver

    New Client Assessment/Waiver

    3-3530 11A STREET NE, CALGARY AB, T2E 6M7
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  • Schedule a Victory Visit

    Setting up you and your dog for success at The Enrichment Centre is our top priority! To ensure we are a good fit, we ask that your dog joins us for a Victory Visit for their first time to our centre. What is a Victory Visit? 1-hour mini playtime, tour of The Enrichment Centre and detailed assessment of how their first visit went. Cost for Victory Visits is $20+GST/dog, if their visit is successful and you'd like your dog to stay longer Half or Full Day rates will apply in addition to the Victory Visit fee.
  • Whoa Doggie – Client Waiver & Participation Agreement

    Media Consent
    Photos and videos of your dog may be taken while in our care. Whoa Doggie may use this media for marketing, social media, promotional, and educational purposes. Ownership of such materials remains with Whoa Doggie.

    Eligibility & Participation
    Our goal is to ensure a positive and safe experience for all dogs. Whoa Doggie reserves the right to reassess your dog’s suitability at any time and may suspend or refuse participation if behaviors indicate that the environment is not appropriate for your dog.

    Handling & Management Tools
    To promote safe and regulated play, Whoa Doggie may use leashes, visual barriers, rotation schedules, or crate/rest breaks to support dogs who become overstimulated or require decompression.
    All dogs must arrive wearing a quick-release collar or harness. Dogs may not display aggressive behavior toward other dogs or staff.

    Health & Risk Acknowledgement
    The health and safety of dogs in our care are taken seriously. We use structured playgroups, staff supervision, and safety protocols to reduce risk. However, you acknowledge that:
    • Minor injuries (scratches, scrapes, bruises) may occur during play.
    • More serious injuries, while uncommon, may occur.
    • Dogs in group settings may be exposed to communicable illnesses, including but not limited to: Kennel Cough, Canine Influenza, Lice, and Papilloma Virus.
    By signing, you understand and accept these inherent risks.

    Vaccination Requirements
    All dogs must be up to date on required vaccinations and provide veterinary proof upon request. Failure to maintain vaccination status may result in suspended services.

    Owner Responsibility for Damages
    You are financially responsible for any injury or property damage caused by your dog to other dogs, people, equipment, or the facility while under the care of Whoa Doggie.

    Emergency Veterinary Care Authorization
    In the event of illness or injury, Whoa Doggie may seek veterinary care at the owner’s expense. We will make reasonable attempts to contact the owner before treatment. By signing this waiver, I authorize Whoa Doggie to obtain veterinary treatment for my dog if deemed necessary. I understand that I am financially responsible for any associated costs.

    Cancellation Policy
    Cancellations made 48 hours or more before your scheduled appointment will not incur a fee.
    Cancellations made within 48 hours will be charged 50% of the scheduled service.
    No-shows will be charged 100% of the scheduled service.
    This policy ensures fair staffing and capacity management.

    After-Hours Pick-Up Policy
    Dogs must be picked up before closing time. Any pick-up after closing will incur a $25 fee per 15-minute interval your dog remains on-site.
    Same-day switches from daycare to boarding are not guaranteed. Boarding must be arranged and approved in advance, as overnight staff may not be scheduled.

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